Are you interested in a career opportunity with a leading worldwide provider of IT and Best Practice Management learning?

With over 20 years training experience, Global Knowledge has a wealth of experience, knowledge and skills unsurpassed by other professional training companies.

Our current available career opportunities are: 

• EMEA Sales Support Executive
• IBM Product Manager
• Resourcing Co-ordinator
• IBM Freelance Trainer
• IT Apprenticeship
• Trainee Cisco Instructor
• Cisco Instructor
• Trainee VMware Instructor
• VMware Instructor
• Freelance Applications Trainers

Even if there isn't a career listed that's right for you, we are always looking for the very best of candidates, especially sales professionals in the industry or those who are looking to start a career in the training industry. 

If you feel you would be a valuable asset to Global Knowledge, please email your CV to jobs@globalknowledge.co.uk 

Strictly no agencies.  

EMEA Sales Support Executive  

Global Knowledge is currently looking to recruit a Sales Support Executive to join our busy Cisco EMEA HQ Sales team.

The EMEA Sales Support Executive will provide administrative and program support to the Partner Enablement Manager and Cisco Business Director in maximising the revenue and profitability of Cisco product line(s), as well as providing the Cisco EMEA HQ team with prompt and flexible support to ensure the benefits of any revenue opportunity are realised. Furthermore the successful candidate will be required to stay abreast of the vendor portfolio and enhance/expand relationships across the organisation where possible, and work with the EMEA HQ Operations team to ensure the successful completion of Cisco related Pan-EMEA projects.

The EMEA Sales Support Executive will have the ability to: assess and manage priorities in a pressurised environment in order to deliver tasks/projects by agreed deadlines; work independently use their own initiative, as well as work as part of a team; maintain a high level of accuracy and attention to detail; have a flexible approach to their work; effectively prioritise and organise workloads whilst supporting the EMEAR Channel Partner Manager to enable them to meet their agreed targets/deadlines; interact effectively with all contacts and deliver a 'value add' service to actively support the delivery of key targets and objectives for the division; demonstrate strong customer care skills with good written and verbal communication skills and have excellent organisational and action orientated skills with the ability to prioritise and multi-task, plus excellent interpersonal and collaborative skills are essential.  In addition, proficient use of Word, Excel, PowerPoint, Outlook, and Intranet/Internet systems will be essential, and any formal customer services qualifications would be of benefit.

Finally, it would also be advantageous, although not essential, for the job holder to: have an understanding of the ‘Channel’ Route to Market; have experience of supporting a sales driven channel team and have previous telesales experience.

If you would like to apply for this role, please send your CV to jobs@globalknowledge.co.uk, quoting reference WEBSSE.

Strictly no agencies.

IBM Product Manager 

Global Knowledge is looking to recruit a number of IBM Product Managers to handle the implementation and support of the complete IBM curriculum across the EMEA region.

The IBM Product Manager role is that of a general business manager, responsible for the IBM product line and working with all departments of the business including, but not limited to, Sales, Marketing, Operations and Finance. The key focus of the role is to ensure that our IBM training products and services are properly designed, developed, marketed, delivered, and reported.
Each IBM Product Manager will lead the development and implementation of a sub set of the major brands within the IBM product line and be accountable for ensuring we drive maximum revenue and profit from these brands across the region.

Specific areas of responsibilities will include:

• A mixture of strategic and tactical activities to support the business during the product lifecycle;
• Managing the cost structure, pricing, and overall profitability profile of each course in the designated IBM portfolio;
• Creating business cases to support existing and incremental lines of business and any required supporting investments;
• Monitoring the IBM curriculum changes to ensure that Global Knowledge can effectively manage and implement change and to ensure that Global Knowledge can take advantage of market opportunities to grow the business in a timely manner;
• Managing key local relationships with IBM Brand teams to ensure our offerings support the business objectives of IBM in this region.

The successful candidate will need to have relevant experience with IBM product sets in a product management, marketing, or business development role, ideally with exposure to the IBM Education portfolio, as well as a strong background and knowledge of key IBM technologies including Tivoli, Websphere, Rationale, DB2, Cognos and others. 
 
The IBM Product Manager must be: proactive; comfortable working in a matrix management environment; flexible with the ability to manage shifting priorities and prioritise conflicting demands on their time; an excellent written and verbal communicator with high level of numeracy and able to identify, recommend and take action on new opportunities and projects under their own initiative.  In addition, the ability to build partnerships with a customer focused orientation, make decisions and use their own initiative will be invaluable.

If you believe you have the skills and experience to be successful in this role, please send your CV to jobs@globalknowledge.co.uk

Strictly no agencies.

Resourcing Co-ordinator

Global Knowledge is looking to recruit a Resourcing Co-ordinator to join our busy Operations team based in Wokingham.

The Resourcing Co-ordinator will be responsible for managing the delivery aspect of Global Knowledge’s Virtual schedule, as well as being expected to support the Resourcing Manager in the effective running of the schedule and resourcing department, proactively identifying areas for improvement in relation to the teams key performance indicators. 

The job holder will also be expected to provide cover for individual Schedule Manager’s during periods of absence, as well as continually reviewing the quality of delivery to benefit customers. Finally the Resourcing Co-ordinator will be expected to provide strong administrative skills to the Resourcing team, ensuring schedule optimisation through the production of reports and maintenance of records.

The Resourcing Co-ordinator will be required to have a good working knowledge of MS office applications including Word, Excel and Outlook, and be an efficient, organised individual with a structured approach to tasks. Experience of working in an operational or training environment would be beneficial. This role is an ideal entry level role into Operations and Resourcing, and the expectation would be for the successful candidate to develop into a Schedule Management role over time.

If you would like to apply for this role, please send your CV to jobs@globalknowledge.co.uk, quoting reference WEBRC.

Strictly no agencies.

IBM Freelance Trainer

Global Knowledge is expanding its relationship with IBM and we are currently looking to grow our network of freelance trainers who have IBM skills and experience who will work on behalf of Global Knowledge on an ad hoc basis.

Our Freelance Trainers will be passionate about delivering high quality training, and possess excellent customer facing, presentation, interpersonal and communication skills, with the ability to effectively pass on their expertise and experience to others.

Freelance Trainers must have the ability to deliver a range of IBM courses and must be able and willing to travel (including overnight stays) to different locations throughout EMEA.

The key responsibilities of our Freelance IBM Trainers will be: 

• To deliver both public scheduled and bespoke courses for the IBM Brands and Portfolios
• To achieve Global Knowledge's and IBM's required quality targets;
• To maintain an up-to-date skills base through personal development and accreditation activities.

Finally, our Freelance IBM Trainers must have significant training experience and be able to deliver training on IBM products to an advance level.  Any formal training accreditations would be a benefit.

If you would like to join Global Knowledge's freelance community, please send your CV to info@globalknowledge.net.

Strictly no agencies. 
 

IT Apprenticeship

If you are looking for an exciting career opportunity with a structured and defined development program in a fast paced, successful and dynamic team, then this is the role for you!

We are currently looking to bring on an IT Apprentice based in our Wokingham office.

The key objectives of this role will be to proactively support all IT systems and services for Global Knowledge Staff in the UK and Ireland, and support the technical (hardware and software) requirements in all offices to meet business requirements, all whilst gaining nationally recognised IT qualifications.

The successful candidate will have a desire to develop a career in IT and will:

• Ideally have some existing IT skills and technical knowledge; 
• Have strong problem-solving skills; 
• Possess excellent communication skills; 
• Have the ability to take responsibility and be decisive; 
• Have effective planning and organisational skills; 
• Be able to work under pressure and to deadlines within a small, busy team; 
• Be committed to keeping up-to-date with IT trends and developments.

If you would like to apply for this role, please send your CV to jobs@globalknowledge.co.uk, quoting reference WEBITA.

Strictly no agencies. 

Trainee Cisco Instructor

Global Knowledge are currently looking for a Trainee Cisco Instructor to join our busy training delivery team.

The role will be based from either our Wokingham or London training centre, and the successful candidate must be able to travel (including overnight stays) to different locations throughout the UK as,  once qualified, delivery of training would be required across all Global Knowledge training centres, as well as at partner and Customer sites.

The Trainee Cisco Instructor will have good networking knowledge and skills, and will have the desire to become an instructor and hold a number of vendor certifications.  The role is ideally suited to an individual that wants to change their career direction, yet maintain a link to their existing skills and knowledge.  Alternatively, previous experience as a trainer with an aptitude for, and interest in, technology could be considered.

Global Knowledge will develop the successful candidate to become a Cisco Certified Systems Instructor (CCSI), and they will be remunerated throughout the initial training program (estimated 3 months) and the salary will then grow, firstly based on achieving CCSI status, and then in line with future course adoption. 

If you would like to apply for this role, please send your CV to jobs@globalknowledge.co.uk, quoting reference WEBTCI.

Strictly no agencies.

Cisco Instructor

We currently have a requirement for a Cisco Instructor to join our Trainer Team.

The successful candidate must hold a valid CCSI accreditation, and ideally be a specialist in Wireless and Security, preferably holding current CCNP Wireless and CCNP Security certifications. The candidate must demonstrate a track record of delivering quality training programmes, along with displaying appropriate attitudes and behaviours consistent with the nature of the role.  The ability to deliver training in another specialist area, such as Juniper or HP, would also be beneficial.

Ideally the candidate will have significant industry experience relevant to the training role they are applying for, and be an active Blogger and/or have engagement with the vendor. The job holder must also have all vendor related certifications and accreditations applicable to the position.

The role is very much about displaying the right aptitude, attitude and behaviours as well as the skills and knowledge detailed above, along with a high degree of industry awareness.

Please note that although this role will be based in our London or Wokingham Training centre, delivery of training would be required across all centres, as well as at Customer sites, and so the ability to travel is essential.

If you would like to apply for this role, please send your CV to jobs@globalknowledge.co.uk, quoting reference WEBCI.

Strictly no agencies.

Trainee VMware Instructor

Global Knowledge are currently looking for a Trainee VMware Instructor to join our busy training delivery team.

The role will be based in our Wokingham or London training centre, and the successful candidate must be able to travel (including overnight stays) to different locations throughout the UK as once qualified, delivery of training would be required across all Global Knowledge training centres, as well as at partner and Customer sites.

The Trainee VMware Instructor will have good virtualisation knowledge and skills, and will have the desire to become an instructor and hold a number of vendor certifications.  The role is ideally suited to an individual that wants to change their career direction, yet maintain a link to their existing skills and knowledge.  Alternatively, previous experience as a trainer with an aptitude for and interest in technology could be considered.

Global Knowledge will develop the successful candidate to become a VMware Certified Instructor (VCI), and they will be remunerated throughout the initial training program (estimated 3 months) and the salary will then grow, firstly based on achieving VCI status, and then in line with future course adoption. 

VMware Instructor

We currently have a requirement for a VMware Instructor to join our Trainer Team.

The successful candidate must be an authorised VMware Certified Instructor (VCI) who is able to deliver the VSICM, VSFT, VSAFT, VSD courses as a minimum; and ideally also able to teach a combination of the VMSRM, VMVIEW, VMOMAP, VMCICM or VMCD courses.  

The candidate must demonstrate a track record of delivering quality training programmes, along with displaying appropriate attitudes and behaviours consistent with the nature of the role.  The ability to deliver training in another specialist area, such as Citrix or Microsoft, would also be beneficial.

Ideally the candidate will have significant industry experience relevant to the training role they are applying for, and be an active Blogger and/or have engagement with vendor. The job holder must also have all vendor related certifications and accreditations applicable to the position.

The role is very much about displaying the right aptitude, attitude and behaviours as well as the skills and knowledge detailed above, along with a high degree of industry awareness.

Please note that although this role will be based in our London or Wokingham Training centre, delivery of training would be required across all centres, as well as at Customer sites, and so the ability to travel is essential.

If you would like to apply for this role, please send your CV to jobs@globalknowledge.co.uk, quoting reference WEBTVM.

Strictly no agencies.

Freelance Applications Trainers

Global Knowledge are currently looking to expand our network of Applications Trainers, who will work on behalf of Global Knowledge with a number of our key clients on an ad hoc basis.

Our Freelance Applications Trainers will be passionate about delivering high quality training, and possess excellent customer facing, presentation, interpersonal and communication skills, with the ability to effectively pass on their expertise and experience to others.

Freelance Applications Trainers must have the ability to deliver a range of courses, particularly those relating to Microsoft Office, and must be able to travel (including overnight stays) to different locations throughout the UK.

The key responsibilities of our Freelance Applications Trainers will be: 

• To deliver both public scheduled and bespoke courses in relevant MS Office applications, or other applications should individual skill set allow;
• To achieve Global Knowledge’s required quality targets;
• To take responsibility for developing and maintaining agreed courses;
• To maintain an up-to-date skills base through personal development and accreditation activities.

Finally, our Freelance Applications Trainers must have significant training experience and be able to deliver training on Microsoft Office products to an advance level. Any formal training accreditations would be a benefit.

If you would like to join Global Knowledge’s freelance community, please send your CV to jobs@globalknowledge.co.uk, quoting reference WEBFT.

Strictly no agencies.