What our customers say about Global Knowledge...
"Vodafone Business Services has partnered with Global Knowledge to create a suite of technology e-learning courses to support our sales and services work force as they prepare to sell more complex, converged solutions to our customers. The team at Global Knowledge has made every effort to understand the strategy that underpins our need for this training and we feel that they have worked effectively to ensure all of our requirements have been met. Global Knowledge has a strong project management office and this provides me with a great deal of confidence when it comes to hitting deliverable deadlines and payment milestones. We are looking forward to continuing to work with Global Knowledge over the next few months as we look to deliver their output across Europe."
Emma Rowett – Head of Capability VBS
"As part of Vodafone’s strategy to become a provider of Total Communications, we have a requirement to ensure that all of our customer facing staff are able to build on their awareness of all things mobile and get to grips with the fixed voice and data worlds. With much of the required content not presently available in our in-house online catalogue, I was looking for a reputable provider of technology expertise, and Global Knowledge certainly fit this description. What they were able to do that really added value, however, was to provide the desired content in a way that was engaging and captivating for learners at various levels of the business. They were also able to provide the content in a way that would facilitate use across global operating companies, increasing the value for money exponentially. Overall, I am very glad to have found Global Knowledge as a provider of online solutions, and am looking forward to engaging with them again on future projects."
Greg Holder - Vodafone UK
ON OUR TRAINERS:
"Claudia Woods extensive knowledge of VMware and other technologies and how they leverage VMware 2. Claudia Woods - Fantastic Fantastic Fantastic - An asset for sure. Very motivational individual”
“One of the best instructors I have encountered”
“I thought Dave was an excellent trainer and I really enjoyed his teaching style for this course. I felt that I learnt a lot from him and he had some excellent ways of getting his teaching across.”
“I was very impressed with the knowledge and experience of the instructor. He was able to fully explain the technology and it's integration and inter-operability with other technologies. I gained a lot of information which will enable to bring new dimensions to my designs for customers.”
“Excellent Very helpful Instructor would highly recommend.”
“Excellent instructor with excellent real world experience and knowledge”
“By far, Andy Malone has been the best course instructor I've been taught by. His teaching method is top class and he's been able to make learning fun.”
“The instructor is one of the best technical instructors I have ever met. He is really very competent and eager to help (and can help) with any question raised. I would like to say a personal thank you to him for this course and especially for the additional materials (in a pdf file) he has provided - it was really helpful.”
ON OUR VENUES AND LOCATION:
"Great value for money - a central location and well equipped. Good facilities for lunch are close by and with good travel links - an ideal venue!"
"This place is great for doing corporate training - it immediately takes people away from their traditional mindset. And that's just what you want from a training venue"
"The large training room is a good size for 10+ people and it still feels spacious as there is lots of light"
"We can always rely on Global Knowledge to provide an efficient service at a very competitive price"
"Delegates agreed this was a very user-friendly venue. The location is brilliant"
ON OUR LEARNING DELIVERY METHODS:
“ Managing the learning demands of a technical community constrained at times by our Island location can be challenging when trying to maximize value for time and cost. Travel expenses are a necessary but unwelcome evil. Therefore the opportunity to work with Global Knowledge on their new virtual learning offering was an opportunity that we grabbed. Having now experienced the virtual experience and received very enthusiastic feedback from our staff, we have no hesitation in recommending Global Knowledge.”
Andy Pirie, Corporate Solutions Product Manager, Manx Telecom
ON OUR MANAGED TRAINING SERVICES:
“We needed to change our way of working and establish a level of control. Training had become ad hoc with everyone doing their own thing, and we needed to save on spending. This is where Global Knowledge’s managed services offering came into its own. They always went beyond its remit to source the very best training and services from all over the country. By creating a level of discipline and control, Global Knowledge set up a consistent and high quality learning development programme for all employees. As a leading partner of choice, it also took on the time-consuming activities that come with a multinational enterprise, such as selecting training partners, managing external suppliers and invoicing. The company also provided a variety of courses with the support and guidance that would ensure Kcom benefited even more from a training perspective. It’s very important to Kcom that each of our employees learn and develop in a way that suits them best. With Global Knowledge we’re confident that people are being given the opportunity to take control of their own learning in a cost-effective and timely way, and which benefits the company overall.”
Julia Snow, group development consultant at Kcom
“Global Knowledge does an excellent job of managing our learning services. They have been able to develop a fully functional and effective booking and administration process. They provide full technical support and resolve any issues quickly and smoothly. They have an ability to understand our business and build solutions that continue to improve our operations."
"Global Knowledge managed all aspects of our training programme. The professionalism with which the programme was delivered was second to none. We couldn't have done it without them!”
ON OUR PARTNERSHIPS:
“Global Knowledge is a trusted Microsoft partner and has achieved the Advanced status in Certified Partner for Learning Solution (CPLS) program. They provide a seamless extension to our customers own training function which we believe is fundamental to making these relationships work. Learning is achieved in ways that reduce the time spent away from the workplace and delivered at a pace at which the learner is comfortable, Global Knowledge have a broad portfolio of learning solutions and use advanced technologies to make skills available in the right place at the right time. We collaborate with Global Knowledge on readiness programs ensuring Microsoft partners are skilled on new products to support market demand and as a CPLS they continue to develop innovative learning options that allow customer to be proficient with the technologies”
Garry Corcoran, Microsoft UK
“ We have worked closely with Global Knowledge and they are a valuable learning partner. Global Knowledge have supported Cisco’s sales strategy within the Commercial and Small Business arena, enabling a greater exposure of Cisco’s small business technologies. Global Knowledge are a trusted partner that we will continue to partner with.”
David Critchley, Director Commercial and Small Business, Cisco
“Global Knowledge has definitely shown themselves to be more than just a ‘partner’. I am delighted with what we have accomplished so far and look forward to a lasting relationship with them. I appreciate their efforts toward continuous improvement and know that that has had a huge impact on our success. The training solution Aspect and Global Knowledge built has led to a broader, collaborative partnership on other training ventures.”