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The Essentials of Avaya System and Session Manager

Many companies today are looking at ways to become more efficient in order to increase profits and grow their business. One common consideration is how our corporate communications structure benefits or hinders our clients and staff. This paper examines how Avaya has come to the forefront in the SIP universe with the Avaya System and Session Manager (SMGR) platforms, which use the SIP protocol to create a central management and control platform for an enterprise communication structure.

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