This course is designed for IT professionals, Architects, Systems Engineers and Citrix Partner Network members.

Upon the successful completion of this course, learners are able to:

• Plan an EdgeSight implementation
• Install EdgeSight server and agent
• Configure EdgeSight server and agent
• Manage an EdgeSight environment
• Configure monitoring scripts
• Define alerts
• Interpret alert and report data
• Use alert and report data to reactively and proactively respond to issues

• Provided is the topic outline for CES-200-1I:

Introduction to Citrix EdgeSight

• EdgeSight Benefits.
• EdgeSight Features
• EdgeSight Product Line
• EdgeSight Primary Components
• EdgeSight Architecture
• Server Deployment Options

Installing and Configuring EdgeSight

• EdgeSight Installation Dependencies and Considerations
• EdgeSight Server Installation
• EdgeSight Server Configuration
• Managing Departments
• Managing Devices
• Managing Groups of Devices
• Managing Groups of Users
• Managing Users and Roles
• EdgeSight Agent Installation
• EdgeSight Agent Configuration

Configuring Alerts.

• Alert Types
• Alert Overhead
• Alert Rules
• Defining Alert Rules
• Alert Actions

Active Application Monitoring

• Active Application Monitoring Architecture
• Script Creation
• Creating an AAM Script
• Recording Instructions
• Managing and Organizing Scripts
• Test Script Execution

Using Real-Time Data to Diagnose Issues

• Real-Time Troubleshooters and Monitors
• Real-Time Reports
• Capturing Remote Snapshots and Crash Reports
• Managing the Real-Time Dashboard
• Alert Console
• Alert List
• Use of Information Reported by EdgeSight
  Use Case 1: XenApp Farm Health
  Use Case 2: Application Support
  Use Case 3: Device Issue Resolution
  Use Case 4: Device Health

Using Historical Data for Analysis and Reporting

• Reports Overview
• Report Access
• Use of Information Reported by EdgeSight
  Use Case 1: Application Support
  Use Case 2: Endpoint Device Health and Capacity Planning
  Use Case 3: XenApp Health and Capacity Planning
  Use Case 4: End-User Experience Monitoring
  Use Case 5: Application Performance and Stability
  Use Case 6: Web Application Performance
  Use Case 7: Branch Office Performance

Managing the EdgeSight Environment

• Management of Company Settings
• Management of Server Configurations
• Maintaining Server Data
• Messages in the EdgeSight Console
• Troubleshooting EdgeSight
  Issue 1: Agent Does Not Register with the Server
  Issue 2: Real-Time Reports are not Available
  Issue 3: EdgeSight Server or Agent Cannot Obtain a License
  Issue 4: EdgeSight Consumes High Resources