Cisco Unified Communications Systems Introduction
- Introducing the Cisco Unified Communications System
- Understanding Cisco Unified Communications Applications
Traditional Telephony Operations
- Understanding Traditional Telephony
- Introducing Analog Circuits
- Introducing Digital Circuits
VoIP Fundementals
- Understanding Packetization
- Introducing VoIP Signalling Protocols
- Implementing VLANs, Trunks and Inter VLAN Routing
- Preparing the Network to Support Cisco Unified Communications
- Connecting a VoIP System to a Service Provider Network
- Understanding Call Setup and digit Manipulation
- Describing QoS
Cisco Unified Communications Manager Express Implementation
- Introducing Cisco Unified Communications Manager Express
- Defining Ephone-dn and Ephone
- Configuring Cisco Unified Communications Express Manager to Support Endpoints
- Implementing Basic voice Features
- Maintaining a Cisco Unified Communications Manager Express System
Cisco Unity Express Implementation
- Introducing Cisco Unity Express
- Implementing Cisco Unity Express
Cisco Smart Business Communications System Implementation
- Introducing the Cisco Smart Business Communications Systems
- Implementing the Cisco Smart Business Communications Systems Voice Featues
- Implementing Additional Cisco Smart Business Communications Systems Features
- Maintaining a Cisco Smart Business Communications Systems
Labs:
- Lab 2-1: Demonstrate Voice Theory
- Lab 3-1: Prepare the Infrastructure to Support Cisco Unified Communications
- Lab 3-2: Configure POTS Dial Peers
- Lab 3-3: Configure VoIP Dial Peers
- Lab 3-4: Implement Cisco AutoQoS
- Lab 4-1: Configure Cisco Unified Communications Manager Express to Support Endpoints
- Lab 4-2: Implement Basic Voice Features
- Lab 4-3: Manage a Cisco Unified Communications Manager Express System
- Lab 5-1: Configure Cisco Unity Express
- Lab 6-1: Implement the Cisco Smart Business Communications System
- Lab 6-2: Implement Additional Cisco Smart Business Communications System Features
- Lab 6-3: Maintain Cisco Smart Business Communications System