The ITIL® certification structure now comprises foundation, intermediate and complementary courses leading to the award of ITIL® Expert. The ITIL® Expert certification is achieved by gaining enough (22) credits from passing foundation and intermediate level ITIL examinations. Beyond this the ITIL® Master qualification meets growing needs by focusing on experience, testing the capabilities of senior IT service managers, executives and practitioners. The ITIL® certification paths are below:
The Lifecycle certificates are each worth 3 credits towards achieving the ITIL® Expert.
Each of the 4 capability stream courses covers a set of processes and provides a more granular, mechanical view of how the processes and functions mesh together. They comprise:
The Capability certificates are each worth 4 credits towards achieving the ITIL® Expert.
The Managing Across The Lifecycle course (worth 5 credits) consolidates knowledge of the Service Lifecycle and is taken once you have achieved 17 points. Gaining 22 credits through Foundation, Intermediate (Capability and/or Lifecycle) enables one to achieve the ITIL® Expert (without further examinations).
Service Management Complementary Training
The ITIL® qualifications scheme recognises certifications which link and "add value" to ITIL® V3 Best Practices and the current certification portfolio. These certifications are recognised under the ITIL® Complementary Qualifications Scheme.
Those qualifications which are endorsed will be awarded a credit value, which recognises the alignment to V3.
ITIL® Master qualification meets growing needs by focusing on experience, testing the capabilities of senior IT service managers, executives and practitioners.
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