ITIL® Foundation focuses on the Service Lifecycle phases and where the processes and functions fit within these. The Foundation certificate is a pre-requisite to the next level of courses. Also, the Foundation certificate is worth 2 credits towards achieving the ITIL® Expert. This course is offered as a traditional classroom-based course and also as an e-Learning course.
For a demonstration of ITIL® Foundation, please watch the video below:
If you do not have Windows Media Player installed on your machine, please complete the form below and we will arrange to give you a demonstration.