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The Cloud and Managed Services Partner Enablement Program (CMSPEP)


CMSPEP

The Challenge for Cisco partners

Many partners face difficulties transforming from traditional business models to delivering managed services, cloud services or high value solutions. Issues range from business (how to market cloud and managed services and how to make them profitable), delivery (how to deliver solid, reliable and efficient quality) to sales (how to change the sales skills necessary for selling cloud and managed services).

The need to transform is becoming more important because the trend is steadily moving away from product sales and solutions with reduced margins, to services (managed and cloud) with higher margins and higher customer retention.

Although the need to change is acknowledged, transforming a business to a new more profitable model can be a real challenge. The Cloud and Managed Services Partner Enablement Program (CMSPEP) has been developed by Cisco and Conceptsales to alleviate those challenges and offers a fast, secure and smooth transition to the business.

 

How does CMSPEP work?

Cisco and Conceptsales have co-developed the material and processes incorporated in this program to make participation as easy as possible.

1. Get familiar with the program via www.cmspep.com; pay special attention to the free sneak preview of the program’s material

2. Sign up for the program via the website

3. Enrol on the training modules

4. Gain access to the portal, choose your services and retrieve the purpose built kits

5. Adapt to match your market and get free support

6. Start selling and get support while growing your new services

 

What is the Program ? What is the Framework?

CMSPEP is a methodology and framework that supports a businesses transition from a solution to services led organisation, providing training and support.

The Framework delivers:

  • A methodology for continuous business transformation;
  • Portfolio management process for service creation, management and sales improvement, to continually deliver high margin added value;
  • Tools and templates to go with the processes;
  • Best-practices and predefined services for rapid creation of your new propositions that are immediately profitable;
  • Purpose built sales kits and delivery kits to go with these best-practices and predefined services; all material is up to date and available via the CMSPEP portal, where new devices, services and business models are added regularly.

 

Support brings the availability of experienced portfolio managers and consultants who help solve business and portfolio issues with the execution of the program.

Training is necessary to use the materials correctly and make the most out of the program. Training is provided in local language.

Service Business Planning: A workshop to develop the business case and draft the business plan.

Portfolio Training: Provides detailed knowledge about the scope, content, deliverables and added value of the cloud managed services. It also explains how the tools are built and how to change the parameters to your situation.           

Sales Training: Provides knowledge for creating quotes and proposals for cloud and managed services. Explains the most effective approach of selling services;,and teaches how to manage the sales cycle and use the tools from the Framework to improve sales result while reducing time spent.

Delivery Training: Provides knowledge of organising cloud and managed services delivery. Explains how to organise and implement processes from the Framework. Teaches IT administrators the managed services processes and best practices, and explains how to act proactively to serve customers in less time by using the Framework materials.

 

Why step into the program?

Partners transforming with the program do so in months instead of years. The proven methodology ensures avoiding the pitfalls coming with business transitions. This program fully matches Cisco’s MSCP & Cloud certification. The Cisco partner status coming with the program and the certifications also brings extra discount on Cisco purchases and extra leads via Cisco’s sales and marketing efforts. So if you see your margins drop and want a way out: join the program and continually grow with the market trends without the internal development and trial-and-error costs.

For more information, please contact your Cloud and Managed Services advisor or call us on           0118 9123 456


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