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Communication (Unified & Voice)

As organisations evolve from traditional time-division multiplex-based networks to more powerful, collaborative IP Communications networks, they need qualified professionals who can design, install, support, and operate a combined voice, video and data communications network solution. To complement Cisco IP Telephony solutions, Cisco has developed a range of learning offerings for these IT professionals and organisations.

Title Code
Administering Cisco Unified Communications Manager and Cisco Unified Messaging            ACCMU
Administering Cisco Unified Communications Manager v6.0 ACCMV6
Administering Cisco Unified Communications Manager Business Edition ACMBE
Administering Cisco Unified Communications Manager v7.0 ACUCM
Administering & Implementing Unified Messaging AIUM
Administering Cisco Unity Connection AUCXN
Administering Cisco Unified Messaging AUM
CCIE Voice Lab Exam Power Workshop CCIEV
Cisco Unified Communications Manager 7.0 CCM7
Implementing Cisco Unified Communications Manager Part 1, version 6 CIPT1V6
Implementing Cisco Unified Communications Manager Part 2 version 6 CIPT2V6
Cisco Small Business Voice Systems CSBVS
Cisco UC Integration for MOC CUCIMOC
Cisco Unity Design & Networking CUDN
Cisco Voice over IP CVOICE
Cisco Unified Customer Voice Portal Implementation CVPI
Designing Cisco Unified MeetingPlace Solutions DMPS
Cisco ICM Multi-Channel Options ICMMC
ICM Product Training Part 1 ICMP1
ICM Product Training Part 2 ICMP2
Implementing Cisco IOS Unified Communications IIUC
Implementing Cisco IOS Unified Communications Part 2 IIUC2
Implementing Cisco Unified Meeting Place Solutions IMPS
IP Communications Advanced Sales (4 hours) IPCAAM
IP Contact Centre Enterprise IPCCE
IPCC Fast Track IPCCFT
IP Communications Express Sales (4 hours) IPXSS
Implementing Cisco Unity Connection IUC
Implementing Unified Communications 500 IUC500
Implementing Unified Communications Security IUCS
Implementing Cisco Unified Messaging IUM
Implementing Cisco Unified Wireless Voice Networks IUWVN
CISCO PGW2200 ADVANCED v1.1 PGWA
Cisco PGW2200 Call Control Hands-On Training PGWC
PSTN Gateway Troubleshooting PGWT
Cisco Unified Presence Design and Implementation PRSDI
Cisco Unified Presence and Cisco Unity Connection PRSUC
Product Update Training for Cisco Unified Communications v7.0 PUT7
Troubleshooting Unified Communications TUC
UC500 Sales Training UC500
Cisco Unified Communications Architecture and Design UCAD
Unified Contact Center Express Advanced UCCXA
Unified Contact Center Express & Unified IP IVR Deployment UCCXD
Implementing Cisco Unified Communication Manager v7.0 Features UCM70

For further details call us on 01189 123456 or email enquiries@globalknowledge.co.uk


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