ITIL® Training

Global Knowledge | Courses & Certifications | ITILTraining

ITIL adoption reduces costs and improves IT performance and quality for most. A significant survey of companies of all sizes seeking an ROI through ITIL reported that 88% of ITIL adopters met, or almost met, their cost savings expectations. Regarding performance and quality improvement targets 57% met or exceeded targets, and 43% almost met targets. 18% reported that ITIL gave them a competitive advantage, and since by definition not everyone can possess competitive advantage, this is significant.

Breadth and depth of courses – Global Knowledge offers a complete and integrated portfolio of accredited and bespoke ITIL courses covering awareness, foundation, practitioner and management level training, as well as COBIT and ISO20000.

Proven Implementation experience of instructors – Each instructor has a minimum of 10 years proven implementation experience, which is maintained by delivering a combination of training and consultancy assignments.

Pass rates – Global Knowledge and Fox IT’s experience, of being involved with the examination process since the introduction of the courses, ensures that delegates receive the best examination preparation. This includes: mock papers marked in accordance with ISEB/EXIN guidelines, revision guidelines, and hints and tips on answering exam questions. As a result our pass rates have been consistently above the average for each accredited course since their introduction.