“Almost all quality improvement comes via simplification of
design, manufacturing... layout, processes, and
procedures.”
Tom
Peters
At Global Knowledge we believe increasing the
value that IT services offer your organisation is a journey.
Whether that quest is reducing costs or risk, increasing control or
just enhancing the customer experience you can be sure it involves
choosing, planning and designing the right services or
improvements followed by timely education, implementation and
benefits realisation.
Global Knowledge has rightly earned our
unparalleled reputation for providing the education services but
that is not where our expertise stops. Utilising the
skills of our service management consultancy team, we now offer you
the full range of services that allow you to choose an organisation
you trust to support your entire journey.
Global Knowledge Service Management
Plus+ (GKSM Plus+) is a series of services
designed to support every stage of an organisational Service
Improvement initiative. Plus+ services fit with our
award winning education solutions. GK has blended the
enormous experience of some of the leading industry names in ITIL,
PRINCE, SFIA and other fields to deliver a range of Plus+ services
to help organisations deliver world class systems and service
improvements and implementations.
So just what are these GKSM Plus+
services then?
All our GKSM Plus+ services are supported by over 200
complimentary business templates to save you time and money on
expensive alternatives.
GKSM Plus+ – Strategy
Generation – We add the intellectual capital and
strong knowledge base of GK’s industry experts to your
organisation’s mix to creating functional solutions for delivering
high quality, cost effective services.
GKSM Plus+– Maturity Assessment – Assessment of
your organisations current capabilities using standards based on
CMMI, EFQM and ISO principles. Solid service improvement
advice and guidance comes as standard with every assessment.
GKSM Plus+- Documents – Using our extensive range
of complimentary, business ready templates, we have been helping
organisations across the world produce high quality, accessible
business documents to support their processes.
GKSM Plus+– Solution Workshops – Education with end
product, too. Our workshops are designed to not only
delivered concentrated education in a designated area but also to
provide a tangible, business ready output as a result of the
engagement. Each workshop is unique because each need is
different.
GKSM Plus+- Tailored Education – We go “off the
menu” from our standard exam course offerings to design education
solutions which not only have content tailored to your needs but
also utilise the delivery mechanisms which best suit your
organisational needs.
GKSM Plus+-
Experiential Solutions –
Leveraging a strong partnership with a global leader in this field
we augment the education of individuals in a team
environment. Role play and simulated experience bring a whole
host of management disciplines to life in a fantasy
environment.
For full details of all our courses, bookings call us on
01189 123456 or email enquiries@globalknowledge.co.uk