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Other Service Management


ISO/IEC 20000 Training

This training provides delegates with an understanding of ISO/IEC 20000, the International Standard for IT Service Management, and the associated APMG Certification process (formerly the itSMF UK scheme).

EXIN ISO20000 Foundation (ISF)
ISO20000 for Auditors (ISA)

ISO20000 Practioner (ISE)


COBIT Training

COBIT® (Control Objectives for Information and Related Technologies) is regarded as the world's leading IT control and governance framework.

The COBIT® governance framework, supporting toolset and documentation allows managers to bridge the gap between control requirements, technical issues and business risks.

COBIT® supports IT governance by providing a framework to ensure that:

  • IT is aligned with the business
  • IT enables the business and maximizes benefits
  • IT resources are used responsibly
  • IT risks are managed appropriately

COBIT Foundation (COBF)

For full details of all our courses, bookings call us on 01189 123456 or email enquiries@globalknowledge.co.uk

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