Our ITIL® v3 Service Management Foundation
programme can be delivered online, on CD or USB, and even via
customer intranets or LMS.
This course is a video-based learning program
which will allow you to view and digest the information at your own
pace. Additional online and printed material will be sent to you
and email support is also provided. This video-based course
provides IT Managers and Practitioners with a practical
understanding of the key concepts, principles, processes and
functions that enables successful IT Service Management provision.
It also prepares delegates for the ITIL Foundation Certificate
Examination.
Our ITIL® v3 Service Management Foundation
video-based learning programme includes the following:
- Pre-course
study (approx 4 hours) – consists of
a comprehensive pre-course booklet that enhances the learning
experience by providing valuable content and information
- Video sessions (6 ½ hours) – these sessions
are designed to provide you with a practical understanding of the
key concepts, principles, processes and functions that enables
successful IT Service Management provision
- Ask an expert – you are not alone on your
journey to attaining the ITIL® Foundation Certification and our
subject matter experts will help and assist you during this
programme
- Practice papers– as part of the programme we
have included practice papers to further prepare delegates for the
ITIL® Foundation Certificate Examination
For more information, call us now on
01189 123456, view the PDF demonstration
or access the course
outline.
NB: The PDF file works on both PC and
Mac, and is most effective using Adobe Acrobat 9. You can
download this version of Adobe Reader
here.
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