The typical student attending this course will be those with little or no experience of Communications Server 1000 who will be involved in Installation, Maintenance or complex administration of a CS1000 Release 7.5 system. The course content will also cover the areas relevant to the Avaya certification.

By the end of the course the student will be able to:-

Identify the primary components of a CS1K system and outline their functionality

Install the Linux Base software

Configure the UCM security settings

Deploy Applications and Linux to servers from deployment manager.

Install a VXWorks call server

Access the Call Server Overlays (Linux & VxWorks) and configure basic parameters

Create the IP telephony Node and Media Gateways

Configure Phone Sets via the CLI and Element Manager

Configure IP Virtual Trunks & PRI links

Understand and create basic routes and dialling plans

Discuss the options for redundancy in a CS1000 configuration

Configure a Survivable Media Gateway to a CS1000 Main Office

Carry out routine maintenance tasks e.g. Backup UCM & Call server , change IP set firmware.

Create subscribers and sets using Subscriber Manager

Upgrade a Release 6 system to Release 7.5

The course should be run along the guidelines shown below.

Week 1

Day 1

System Overview & Architecture

System Components

Linux Base Installation

Day 2

Security Configuration

UCM System Management Fundamentals

Application Software Deployment (SA Call server)

Call Server CLI Interface

Basic Call server Configuration

Day 3

Element Manager

Bandwidth Zones

Adding a Media Gateway

Joining VxWorks Devices to UCM Domain

Day 4

IP Telephony Node

Set Configuration

UCM Security

Linux CLI

Day 5

Linux Patching

Call Server Patching

Routes & Trunks

IP Virtual Trunks

Network Routing Service

Week 2

Day 6

System Rebuild Exercise (CoRes Call Server)

Day 7

Customer Administration

Telephone Administration

List Manager

Subscriber manager

Day 8

Access restriction

Dial Plan Implementations

PRI Configuration

Corporate Directory

Day 9

IP Phone Features

UCM Deployment backup and sysbackup

System Redundancy

Survivable Media Gateway

Day 10

System Restore

System Diagnostics

Final Exercise

Students will build the systems from scratch at least twice during the course to ensure they are familiar with the procedures. In addition they will configure sets to suit various criteria to ensure their confidence in this area.

The course will require the use of Rack B for the duration of the course.

Week 1 CPPM card configured as Standard Availability Call Server (VxWorks)

Week 2 CPPM card configures as CoRes Call Server (Linux).