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Course Overview

Authorised training on Cisco, Microsoft, Nortel and VMware as well as generic networking, security, VoIP and wireless courses. Our management curriculum includes project management, business analysis and ITIL training.


Call Pilot Rls. 5.0 Administration and Applications

Course Code: 0327C
Day(s): 5
Price: £2,517.00 (ex. VAT)

Overview 

In this course, you will learn to set up the CallPilot database and perform day-to-day administration tasks. You'll learn to use Application Builder to create and maintain CallPilot multimedia applications, such as menus and announcements. You will also learn to configure and use Remote Notification Service, Desktop Messaging, Shared Telephone Messaging Service, and Message Forwarding Rule.


Pre-Requisites

Attendees should meet the following prerequisites:

  • There are no prerequisites for this course



Next Course Dates

Dates available on request. Please contact us






    More Information

    This course is designed for professionals who set up and administer the CallPilot system database and thosewho configure and use CallPilot administrative features such as CallPilot Application Builder, Unified Messaging, Remote Notification, Messaging Forwarding Rule, and Shared Telephone Messaging Service

    • After you complete this course you will be able to:
    • Log into and navigate in CallPilot Manager
    • Use CallPilot Manager for setting up the database
    • Perform day-to-day administration
    • Use Application Builder
    • Configure Remote Notification Service
    • Use Desktop Messaging
    • Use My CallPilot
    • Use Message Forwarding Rule
    • Discuss high-level information on Directory Synchronization

    We discuss the following topics:

    • How It Works
    • Introducing CallPilot Manager
    • Setting Up Database Administration
    • Performing Basic Day-to-Day Administration
    • Introducing Application Builder
    • Using Application Builder Blocks
    • Performing Application Builder Practice
    • Maintaining Applications
    • Setting Up Remote Notification
    • Using Desktop Messaging
    • Using My CallPilot
    • Using Message Forwarding Rule
    • Directory Synchronization Overview

    Labs

    • Log In to CallPilot Manager and Navigate from the Home Page
    • Configure Restriction Permission List #1
    • Configure Restriction Permission List #2
    • Configure Messaging
    • Set Up Mailbox Classes
    • Create a New User Creation Template
    • Add an Inbound SDN to the SDN Table
    • Add Mailbox Users
    • Use Auto Add
    • Manage the User database
    • Administer Shared Telephone Messaging
    • Create Static Shared Distribution Lists
    • Create Dynamic Shared Distribution Lists
    • Create Nested Shared Distribution Lists
    • Application Builder - Using basic blocks
    • Application Builder - Using system blocks
    • Application Builder - Export and import an application
    • Application Builder - Create an application
    • Perform Application Maintenance
    • Configure Remote Notification
    • Use Desktop Messaging
    • Use My CallPilot
    • Configure Message Forwarding Rule

    Recommended preparation for exam(s):

    The following courses are recommended for further study:

    With this course, you will receive 0004T CallPilot Reporter and 6404T CallPilot Voice Forms Administration on CD-ROM for self-study.


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