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Course Overview

Authorised training on Cisco, Microsoft, Nortel and VMware as well as generic networking, security, VoIP and wireless courses. Our management curriculum includes project management, business analysis and ITIL training.


Nortel Call Pilot Rls 5.5 Support Specialist Boot Camp

Course Code: CPSSBC
Day(s): 5
Price: £1,995.00 (ex. VAT)

Overview 

This course is a 5 day workshopfocussing on working through practical exercises related to the Call Pilot environment.


Pre-Requisites

Students will need a good understanding of the CS1000 or Meridian one before attending this course.



Next Course Dates

Dates available on request. Please contact us






    More Information

    The Bootcamp is specifically aimed at technicians who have experience of the Meridian 1 or CS1000 system and wish to augment this with Call Pilot Skills.

    This bootcamp replaces the need to attend the following Nortel courses: 0329c

    By the end of the training you will be able to :

    • Describe the Call Pilot System and its options
    • Install Call Pilot Hardware
    • Perform configuration on the host switch to support Call Pilot
    • Configure Call Pilot in accordance with differing scenarios
    • Perform Maintenance tasks on Call Pilot
    • System Overview Options and Architecture
    • Switch Preparation Configure the Host switch for Call Pilot Operation
    • Hardware Installation Install the Relevant Call Pilot Hardware
    • Software Configuration Configure both Server & Administration software
    • Client Software Implement Desktop Messaging
    • Backup Perform a system backup of Call Pilot
    • Maintenance Perform Basic Troubleshooting and Maintenance tasks on Call Pilot
    • Access Setup Remote Access to Call Pilot Server

    The follow on course for this bootcamp would be 0334c Call Pilot Networking.


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