Overview The course provides the knowledge and practical experience to implement and deploy a simple, affordable, easy-tomanage unified communications system with the industry-leading Cisco Unified Communications 500 Series for Small Business. This solution eliminates multiple servers and combines voice, data, voicemail, Automated Attendant, video, security, and wireless capabilities. It also integrates with existing desktop applications such as calendar, e-mail, and customer relationship management (CRM) programs. The easy-to-manage solution supports up to 50 users in flexible deployment models based on Small Business needs.
Pre-Requisites
It is recommended that the participant has a good understanding of the following items:
- CCNA/CCDA level of data networking knowledge
- Voice over IP Fundamentals (CVOICE or equivalent)
Next Course Dates
Dates available on request. Please contact us
More Information
The course is addressing network designers and field engineers.
After finishing this course, students will be able to:
- Understand the Cisco UC500 platform, features, scalability, and ordering information
- Use Cisco Configuration Assistant to do most of the UC500 configuration
- Deploy UC500 as Key Telephony and Voicemail System
- Deploy UC500 as PBX, Voicemail, and Auto-attendant System
- Implement Cisco Unified CallConnector and Monitor Manager/Director with UC500
- Implement Wireless Networking, Firewall, and VPN Connectivity with UC500
- Introducing Cisco Unified Communications 500
- Cisco UC500 Overview
- Cisco UC500 Platform and Ordering
- Cisco Configuration Assistant
- Cisco UC500 Plug & Play Feature
Deploying UC500 and CUE as Key Telephony and Voicemail Systems - Introduction of UC500 as Key Telephony System
- Implementing IP Phones as KTS Phones
- Implementing PSTN Trunks
- Implementing Voicemail
- Deploying UC500 and CUE as PBX, Voicemail, and Auto-Attendant Systems
- Introduction of UC500 as PBX System
- Implementing IP Phones as PBX Phones
- Implementing PSTN Trunks
- Implementing Auto-Attendant
- Implementing Call Features
- Implementing Call Handling Features
- Implementing Call Coverage Features
- Implementing System Features
- Interworking UC500 CME Sites using SIP
- Implementing Cisco Unified CallConnector and Cisco Monitor Manager/Director
- Implementing Cisco Unified CallConnector
- Implementing Cisco Monitor Manager and Monitor Director
Implementing UC500 Wireless and Security Features - Implementing Wireless Connectivity
- Implementing Firewall and VPN Connectivity