Overview With Cisco Collaboration Solutions, organizations can improve interactions, encourage innovation, and make better decisions faster by enabling people to connect, communicate, and collaborate like never before
Collaboration can deliver a return on investment (ROI)
Our exclusive AM Boot Camp training provides an introduction to Cisco’s Collaboration Networks technologies, solutions, and resources. This Baseline training is designed as preparation for exam PSACAS-650-367, the exam required for CSSA - Sales Specialist for Collaboration Architecture.
In this course, Cisco channel partner account managers and sales professionals get a sales-focused introduction to the business value of Collaboration.
Overview
- Introduction
- Why Collaboration?
- What is covered?
Collaboration Strategies
- Traditional vs. Cisco Collaboration
- Business Concerns
Collaboration Solutions
- Trends and Business Drivers
- Cisco Unified Communications Infrastructure
- Cisco Communications Campus Infrastructure
- Cisco Integrated Services Routers
- Cisco Voice Gateways
- Cisco Call Processing Portfolio
- Cisco Voice Messaging Portfolio
- Cisco Unified IP Phone and Endpoints
- Cisco Unified Presence
- Deployment Scenarios
- Cisco Collaboration Architecture Mobile Solutions
- Cisco Collaboration Solutions
- Cisco Unified Contact Center Solutions
Customer Objections
- Decision Drivers for Key Customers
- Telecommunications Manager Objections
- Desktop Application Manager Objections
- Financial Manager Objections
- Operations Manager Objections
- IT Manager Objections
- Human Resources Manager Objections
- Marketing Manager Objections
Competition
- Strategies to Address Competition
- Positioning the Cisco Collaboration Architecture
Building the Business Case
- Use Case Scenarios
- Key Financial Terms
- Business ROI and Cisco Collaboration
- Constructing a Successful Financial Analysis
- AM Tools