Overview
Become certified on Windows Vista to showcase your desktop support skills and knowledge.
This e-Camp provides the opportunity for IT professionals new to Vista to obtain Microsoft Certified Technology Specialist (MCTS): Windows Vista, Configuration certification and Microsoft Certified IT Professional (MCITP): Enterprise Support Technician certification. All the exams needed for certification are included in the e-Camp.
This package includes the following:
Microsoft official e-Learning course content
Two exam vouchers
Test preparation software from Self Test Software
Global Knowledge Online Reference Library
Pre-Requisites
- Experience deploying Windows Vista, managing security, and troubleshooting network-related issues with Windows Vista
- At least 3-5 years of experience as a tier 2-level or lead desktop support technician
Content
Exam 70-620: TS: Configuring Microsoft Windows Vista Client:
- Installing Windows Vista on a New Computer
- Upgrading and Migrating to Windows Vista
- Configuring Windows Vista Post-Installation System Settings
- Maintaining and Optimizing Windows Vista
- Fundamentals of the Windows Vista Startup Process
- Fundamentals of Windows Vista File Systems
- Fundamentals of Windows Vista TCP/IP Connectivity
- Fundamentals of Windows Vista Client-Side Network Services
- Fundamentals of Windows Vista Security
- Configuring and Troubleshooting Windows Vista Networking
- Configuring and Troubleshooting Windows Vista Security
- Configuring and Troubleshooting Windows Internet Explorer 7
- Fundamentals of Windows Vista Printing, Scanning, and Faxing
- Configuring Windows Vista Productivity Applications
- Configuring and Troubleshooting Windows Vista Media Center and Applications
- Connecting and Troubleshooting Mobile Devices with Windows Vista
Exam 70-622: Pro: Microsoft Desktop Support – Enterprise:
- Supporting 2007 Microsoft Office System Applications in Windows Vista
- Fundamentals of Microsoft Windows Imaging Format and ImageX
- Methods of Troubleshooting Windows Vista
- Troubleshooting Computers Running Windows Vista
- Troubleshooting Devices on Computers Running Windows Vista
- Troubleshooting User Accounts and Privileges in Windows Vista
- Advanced Troubleshooting with Windows Sysinternals Tools
- Fundamentals of Microsoft Windows Pre-Installation Environment (PE)
- Deploying Windows Vista Desktop Images
- Migrating User Data to Windows Vista Using the User State Migration Tool (USMT)
- Creating and Deploying Application Packages on Computers Running Windows Vista
- Troubleshooting Applications on Windows Vista in an Enterprise Environment
- Troubleshooting Enterprise Support Issues in Windows Vista
Objectives
- Basic hardware requirements of Windows Vista as well as the different versions of the operating system and their different capabilities
- Upgrade vs. fresh install
- Automated vs. attended installation
- Windows Vista management utilities and how to use, install, and manage devices in Vista
- Types of user and group accounts available for Windows Vista clients and how to manage them
- Performance-monitoring tools of Windows Vista and strategies for system optimization
- Troubleshoot deployment and hardware issues in Windows Vista
- Configure and troubleshoot Windows Vista Security
- Configure and troubleshoot network connectivity and remote and wireless access in Windows Vista
- Deploy and troubleshoot applications and work with software restriction policies in Windows Vista
Target Audience
IT professionals who work in an upper MORG or enterprise environment that uses Windows Vista, have experience with previous versions of the Windows operating system, and might have experience with Windows Server operating systems.
Certification
- This series prepares you for Microsoft Certification Exams
- 70-620: TS: Configuring Microsoft Windows Vista Client
- and
- Exam 70-622: Pro: Microsoft Desktop Support - ENTERPRISE.
- This course is part of the following programs or tracks:
- MCITP: Enterprise Support Technician
- MCTS: Windows Vista, Configuration
