Overview
This course prepares you for implementing a Cisco Unified Communications Manager (CUCM) solution at a single-site environment. Focusing primarily on CUCM version 8.0, which is the call routing and signaling component for the Cisco Unified Communications solution, you will learn to perform post-installation tasks, configure CUCM, implement Media Gateway Control Protocol (MGCP) and H.323 gateways, and build dial plans to place on-net and off-net phone calls. You will also learn to implement media resources, IP Phone Services, CUCM native presence, and Cisco Unified Mobility.
This course is delivered via WebEx. Headsets are recommended but not required. Course hours are generally 3pm-11pm GMT.
Pre-Requisites
- CVOICE - Implementing Cisco Unified Communications Voice over IP and QoS v8.0
Content
1. Introduction
- Architecture
- Deployment and Redundancy Options
2. Administering CUCM
- Managing Services and Initial Configuration
- Managing User Accounts
3. Single-Site On-Net Calling
- Endpoints
- Implementing IP Phones
4. Single-Site Off-Net Calling
- Implementing PSTN Gateways
- Configuring Call-Routing Components
- Using Partitions and CSSs to Implement Calling Privileges for On-Net Calls
- Implementing CUCM Digit Manipulation
- Implementing Gateway Selection and PSTN Access Features
- Implementing Call Coverage
5. Implementing Media Resources
6. Feature and Application Implementation
- Configuring Cisco IP Phone Services
- Configuring CUCM Native Presence
- Configuring Cisco Unified Mobility
Objectives
- CUCM and its functions, architecture, deployment, and redundancy options
- How to install or upgrade CUCM
- Perform initial configuration and user management
- Configure CUCM to support on-cluster calling
- Implement PSTN access in CUCM and to build a dial plan in a single-site Cisco environment
- Implement CUCM media resources
- Implement CUCM features and applications
Target Audience
Network professionals who install, configure, and manage Cisco Unified Communications solutions.
Certification
- This course is part of the following programs or tracks:
- CCNP Voice - Cisco Certified Network Professional Voice
Follow on Courses
- CIPT2 - Implementing Cisco Unified Communications IP Telephony Part 2 v8.0
- CAPPS - Integrating Cisco Unified Communications Applications v8.0
- TVOICE - Troubleshooting UC Systems v8.0
