Session 1: INTRODUCTION
- Overview of Oracle Receivables
- New Features in Release 12 Receivables
- Integration with Other Modules
- Receivables Interfaces
- Overview of Receivables in the Order to Cash Process
Session 2: OVERVIEW OF THE CUSTOMER DATABASE
- Overview of the Customer Database
- Customer Profile Classes
- Customer Accounts
Session 3: MANAGING CUSTOMERS
- Create and Apply a Customer Profile Class
- Find a Customer
- Find a Range of Customers
- Create a New Customer
- Amend Customer Details
- Merge Customers
Session 4: TRANSACTIONS
- Overview of the Transaction Process
- Invoices
- Tax Considerations - VAT
- Automatic Account Generation
- Print Transactions
- Debit and Credit Memos
- Receipts
- Adjustments
- Commitments
- Refunds to Customers
- Transfer to Doubtful Debt
Session 5: INVOICING
- Raise an Invoice
- Raise an Invoice Batch
- Enter Invoices with Instalments
- Enter and Apply a Deposit
- Create a Copy Invoice
- Void an Invoice
- Raise a Credit Note
- Raise a Credit Note on Account
- Apply a Credit Note on Account
- Project Billing and Project Invoices
Session 6: RECEIPTS PROCESSING
- The Receipt Process
- Receipt Creation Methods
- The Receipts Window
- Receipt Status
- Enter a Manual Receipt
- Enter/Apply a Foreign Currency Receipt
- Review a Receipt
- Reverse a Receipt
- Reverse a Reconciled Receipt
- Remit a Receipt
- Manual Receipts Compared To QuickCash Receipts
- Receipt Batches
- Search and Apply
- Process a QuickCash Batch
Session 7: CUSTOMER FOLLOW-UP
- Review a Customer Account
- Review Balances by Aging Bucket
- View Transactions
- Disputed Items
- Credit Holds
- Dunning Letters
- Statements
- Create a Task
Session 8: POSTING
- Create Accounting
- Submit Accounting
- Revenue Recognition
- The Posting Execution Report
Session 9: RECONCILIATION
- Customer Account and Balance Due
- Receivables Accounting Periods
- Reconcile Receivables
- Reconciliation Reports
- Reconciliation Processes
Session 10: IMPLEMENT CUSTOMER INVOICING
- Transaction Types and Sources
- Payment Terms
- System Options
- Collectors
- Taxable Freight Charges
Session 11: IMPLEMENT RECEIPTS
- Receivables Activities
- Create a Receivables Activity
- Create a Distribution Set
- Tax Code Source
- Define Bank Accounts
- Define a Receipt Class
- Receipt Sources
- Define Document Sequences
Session 12: RECEIVABLES PROFILE OPTIONS
- Tax Profile Options
- Accounts Receivable Profile Options
Session 13: AUTOINVOICE INTERFACE
- Use the Autoinvoice Interface to Generate Invoices
Session 14: ACCOUNTS RECEIVABLE EXERCISES
- Create a Customer Profile Class
- Enter New Customers
- Enter Batches of Invoices
- Copy Invoices
- Void a Transaction
- Enter Credit Notes for Specific Invoices
- Create an On-Account Credit Memo
- Enter Receipts for Single Invoices
- Enter Receipts for Multiple Invoices
- Enter a Miscellaneous Receipt
- Enter an Unidentified Receipt
- Reverse a Receipt
- Reapply a Receipt
- Adjustments and Write-Offs for an Invoice
- Approve Adjustments and Write-Offs
- Create an Automatic Receipts Batch
- Create a Remittance Batch
- Run a Standard Report
Session 15: DEBT MANAGEMENT EXERCISES
- Amend Customer Details
- Merge Customer Details
- View Customer Account Information
- Customer Search Inquiry
- Place an Invoice Item in Dispute
- Remove an Invoice Item in Dispute
- Place a Customer Account on Credit Hold
- Generate Statements