Program Management

Program managers, project managers, IT project managers, project coordinators, project analysts, project leaders, senior project managers, team leaders, and product managers.

• Key differences between managing projects, multiple projects, and an entire program
• How resource, portfolio, program, and project management relate
• Manage multiple stakeholders with competing demands
• Unique risks of managing multiple projects and programs
• Advanced methodologies to effectively manage multiple project and program demands
• Manage resources, schedules, and budgets across a number of projects
• Leverage reporting and monitoring techniques to control multiple projects or an entire program
• Hands-On Activities:
• Differentiate Between Project Deliverables and Program Benefits
• Define the Linkage Between Sub-Projects, Other Work, Projects, Programs, Portfolios, Master Portfolio and the Strategic Plan
• Develop a Program Business Case
• Define Roles and Responsibilities of a Program Manager
• Define, Identify, and Analyze Stakeholders
• Develop a Program Communications Plan
• Develop a Program Status Report
• Develop a Program Charter
• Identify Differences Between Program and Project Planning
• Develop a Program Work Breakdown Structure
• Develop a Program Level Milestone Schedule
• Develop a Risk Register
• Develop a Corrective Action Plan
• Develop a Program Final Report
• Develop a Benefits Realization Report

• 1. Fundamentals of Program Management
• Program Management Definitions and Distinctions
• Key Elements of a Program
• Program Management and General Management
• Program Management and Portfolio Management
• Contextual Hierarchy
• Project Management Revisited
• Project Management Institute
• Project Management Life Cycle
• Project Management Knowledge Areas
• Strategic Plans, Portfolio Management, and Portfolios
• 2. Program Life Cycle and Benefits Management
• Program vs. Project Management
• Program Life Cycle
• Program Management Process Groups and Knowledge Areas
• Program Benefits Management
• Program Governance
• 3. Programs and Strategic Goals
• Linking Programs to Strategic Goals
• Developing a Business Case
• 4. Program Management Roles and Responsibilities
• Roles and Responsibilities of the Program Manager
• Authority of Program Manager
• Knowledge, Skills, and Competencies Required
• 5. Stakeholder Management
• Identify and Analyze the Key Program Stakeholders
• Prepare a Communications Plan for a Program
• Prepare a Program Status Report
• Document and Resolve Program Stakeholder Issues
• 6. Program Management Office
• Purpose of the Program Management Office
• Responsibilities of the Program Management Office
• Action Plan
• 7. Initiating Process Group
• Inputs and Outputs
• Program Charter
• Establishing a Financial Framework
• 8. Planning Process Group
• Inputs and Outputs
• Program Management Plan
• WBS
• Program Schedule
• Risk Plan
• 9. Executing Process Group
• Inputs and Outputs
• 10. Monitoring and Controlling Process GroupInputs and Outputs
• Developing an Action Plan
• 11. Closing Process Group
• Inputs and Outputs
• Benefits Realization Report

• Project Management Fundamentals
• IT Project Management
• Applied Project Management

• Schedule and Cost Control
• Risk Management