Some people drink from the fountain of knowledge, others just gargle.
It is inevitable that a service management training programme will not always satisfy all of your needs. The trade-off between the fixed syllabus of certification programmes and tailoring to an organisations exact requirements is a perennial problem. It is often possible but does require planning.
Tailored education saves time and if designed and evaluated well can save you money. It allows those attending to focus their learning on issues affecting them and on their implementation of process as opposed to the generic book learning. It makes it possible to incorporate culture and corporate needs into the learning experience..
Global Knowledge believes in a partnership approach to developing tailored education solutions. Only by working with customers throughout the programme can we ensure customers are self sufficient and confident to proceed.
What We Do and How
Global Knowledge will work alongside you to understand your needs and objectives before submitting a proposal. A purpose built programme is designed often with customer interaction to satisfy needs. Our approach can often involve co- presenting the programme. The path we follow is