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Service Management

Improving your organisation

“Isn’t it Marvellous that you need not wait a single day before improving the world”  Anne Frank

Our education pages should have helped your individuals improve but what about organisational improvement, recognition for your service management practice or even taking personal development to the ultimate level?  This section details our solutions that help you to achieve those goals through service improvement, utilising the range of options through our GKSM+ portfolio

If it’s organisational recognition you want just check out the opportunity to achieve the Service Desk Institutes Certification that is proudly displayed by organisations such as O2.  Develop your team by trying out one of the Analyst series of education courses…they are more like workshops than traditional training courses. 

For full details of all our courses and services, call us on 0118 912 1929 or email info@globalknowledge.co.uk