Leadership and Business Skills Training

In spite of economic cycles, market fluctuations, increased global competitiveness and consolidations, one thing remains constant – the need for high impact business skills that help both individual contributors and leaders make a difference – to your customers, to your organisation and to their colleagues.

Through our 2009 acquisition of Nexient Learning, we have expanded our offering to include a wide array of award winning learning programmes and professional training services designed to meet the critical needs of enterprise organisations.

Our Leadership and Business Solutions help you achieve your unique business goals. A global network of dedicated Account Executives, Learning Consultants, Instructional Designers, Professional Facilitators, Interactive Designers, and Technology Experts are on call to create and deliver your training solution.

In addition to our classroom-based learning, we also offer:

'Building Performance' Series

Our industry-leading suite of programmes that make up our 'building performance' series can help you and your team develop skills and competencies in management, leadership, sales, services, team building, personal effectiveness, and organisational effectiveness. You'll receive proven skill development from certified and experienced instructors. Training can take place through our training centres, online, and/or through a location of your choice.

Leadership and Business Skills Consultancy

Identify needs, prepare learning strategies, develop learning architectures and roadmaps, and measure success.

Leadership & Business Skills

Course TitleCodeDays
Leading with Impact Foundation Program86171
Understanding Your Leadership Profile86181
Motivate for Full Engagement86191
Fundamentals of Communication86201
Delegate for Results86211
Fundamentals of Feedback86221
Performance Coaching86231
Leadership Foundations86241
Align For Results86391
Assertive Communication: An essential individual competency and team skillA-AC1
Fundamentals of Business WritingA-FBW1
Managing Multiple PrioritiesA-MMP1
Delivering Virtual PresentationsDVP100E1
Dealing with Different PeopleDWDP100E1
Active LeadershipGALEC1003
Active Leadership for IT ProfessionalsGALECIT1003
Bottom Line InnovationGBLIE1003
Building Strategic PartnershipsGBSPE1003
Communicating with ClarityGCCE1001
Enhancing Team ProcessGCIE1003
Interviewing and SelectionGIS1001
SharePoint 2010 for Business IntelligenceGK24084
Google Online Marketing Boot CampGK24144
Your Role as an Organizational Change AgentGK29311
12 Steps to Managing Your Professional Time So You Can Have Personal TimeGK29331
Providing Performance Feedback To and About Team MembersGK29371
Managing Conflict on TeamsGK29381
Negotiating with AuthorityGK29391
Effective Time ManagementGK29481
Managing Remote TeamsGK29551
Motivation and DelegationGK29561
Key Components of Vendor Contract Close OutGK29601
Effective Stakeholder RelationshipsGK29621
Successful Management Techniques in a Matrix OrganizationGK29651
Public SpeakingGK29851
Leading ChangeGLTE1001
Negotiation skillsGNS100E2
Performance ManagementGPME1001
Presentation SkillsGPS1002
Report and Proposal WritingGRPWE1001
Sales EDGEGSAE1002
Service E.D.G.E.GSEE1002
Sales LeadershipGSL100E1
Team Based SellingGTBS100E1
Team EffectivenessGTDE1002
Strategic VisionGV1004
Handling ObjectionsHO100E1
Influence and PersuasionIP100E2
Leading Virtual TeamsLVT100E2
Managing MeetingsMM100E1
Managing Multiple Priorities: Work Smarter, Not HarderMMP100E1
Real Solution SellingRSS100E2
Strategic Decision MakingSDM100E2
Succeeding with Business TransformantionSWBT100E1

Personal Effectiveness

Course TitleCodeDays
Building your Business IQBBIQ100E1

Sales Effectiveness

Course TitleCodeDays
Building your Business IQ for Sales ProfessionalsBBIQS100E1

Service Management

Course TitleCodeDays
HDI Support Center AnalystGK25363
HDI Desktop Support TechnicianGK25373
HDI Support Center Team LeadGK25383