Building Performance Series

The most vital corporate resources for today and tomorrow are skilled knowledge workers. When your organisation commits to investing in human capital as a strategic priority, you will attract and retain the brightest and best-performing workers. We can help both you and your organisation achieve your goals with our industry-leading suite of programmes that can develop skills and competencies throughout your company.

We offer learning programmes in:

Building Performance: Leadership

Today's businesses face intense competition that must be met with flattened organisational hierarchies, multi-dimensional teams, and a diverse working environment. Companies must turn to active, high-performing leaders who can motivate and guide employees in the right direction. Studies confirm that the leadership provided by managers is the prime factor in creating a productive work environment and in contributing to higher employee engagement and retention.

Our management and leadership effectiveness programmes can help your supervisors, managers, and leaders of tomorrow empower, coach, and motivate employees to execute your organisation's strategy and help it meet its goals.

Building Performance: Team Effectiveness

Many teams can fail to produce the required results in the required time due to several factors. Sometimes team members aren't clear on what they are supposed to do. Other times, members aren't clear what it is they're supposed to address. Still other times, teams can encounter obstacles when implementing the changes resulting from their projects.

Fortunately, it doesn't have to be this way. We can provide your teams with the knowledge, processes, tools, and skills necessary to successfully complete projects and achieve your organisational goals. Teams that train with us will learn how to define goals, identify roles and responsibilities, establish priorities, make decisions, and complete their work using thorough and structured approaches. This in turn will lead them to the results your company wants, when it comes time to put into practice what they've learned from our training. 

Building Performance: Sales & Service

Do you need to increase revenue, shorten the sales cycle, bring in new customers, and/or deliver on your promises to existing clients? Are your competitors chasing these same clients? How good are you are at finding, obtaining, and keeping new and existing business? The answer usually means the difference between success and failure at your organisation.

Fortunately, we can help. Our Sales Effectiveness learning programmes provide your sales team with the foundational skills they need to meet and beat their sales targets. We can show them how to assess and deliver on the needs of your customers whether as a product vendor, service provider, or strategic partner

Building Performance: Personal Effectiveness

People come to work wanting to do a good job for their customers and for their employer. They also want to do a good job for themselves. They want to demonstrate that they are able to contribute exceptionally in both their current role and an expanded role in the future.

So what does it take to be an exceptional contributor? It's several factors, including focusing on what's important, communicating clearly with colleagues, presenting ideas in an engaging way, and influencing and negotiating effectively with colleagues and customers.

Global Knowledge can help you build your skills and become an exceptional contributor, for today and your future 

Building Performance: Organisational Effectiveness

Today's business performance challenges are greater than ever. Organisational leaders must execute strategic, structural, financial, and operational changes to ensure their business prospers today, while also reshaping their business for future success. Achieving organisational goals requires holistic thinking and integrated action.

How effective is your organisation at achieving its goals?

Organisations know that they need to engage the hearts and minds of their people. This begins with a vision of what can be achieved. Our Organisational Effectiveness learning programs can guide your leaders and their teams through a focused process to take stock of their current state and define their vision for the future.

We also can help you align organisational vision, team strategy, and individual performance objectives. We can help you develop innovative ways of thinking and teach you how to respond to new challenges. You will be provided with the processes and tools to lead your organisation or team through change, learning how to improve performance and to excel at innovation.

We also offer half day workshops

Business Skills for IT Professionals

This workshop is an introduction to one of the many components within our wider content portfolio that:

• Support clients in ‘bridging the gap’ between technical and commercial capability; whether that be sales staff having to elevate their engagements with architecture-based solutions (as opposed to selling product or minutes) or, leaders having to communicate why a technology strategy is being implemented. 
• Underpin competent skills and knowledge with the right behaviours. 
• Delivers content using a variety of flexible learning methods to a wider audience, covering a range of local languages.

Leading Virtual Teams

In today’s global and technology-enabled environment, working in virtual teams has become the norm rather than the exception. Companies expect employees to collaborate and work in both formal and informal virtual teams and contribute in a productive way to business results. The challenge is that working virtually presents a set of communication challenges that leaders have not had to deal with in the past.

During this workshop, delegates will explore:

• The Challenges and Best Practices of Communicating in a Virtual Environment
• Managing Individual Performance
• Creating Commitment and Accountability
• Maximising Performance through Effective Delegation and Feedback
• Facilitating Virtual Meetings
• Leveraging Technology
• Facilitation Best Practices

For more information call us on 0118 912 3456 or email info@globalknowledge.co.uk