Lean Six Sigma Training Courses

About Lean Six Sigma

Lean is a set of principles, practices and tools aimed at creating precise customer value originally developed within the Automotive Industry. It can be applied to all aspects of an organisation, from product development and provision through administration and finance to customer services and support.

Benefits include:

  • Cost reduction
  • Shorter cycle times
  • Improved customer service
  • Greater employee productivity
  • Increased profit margins

Sigma is a statistical term used to measure how far a given process deviates from perfection: Six Sigma is a highly disciplined, structured programme that delivers near perfect products and services.

Principles of Six Sigma are:

  • Understand the critical to quality requirements (CTQs) of customers and stakeholders
  • Understand processes ensuring they reflect these CTQs
  • Manage by fact
  • Involve and equip the people in the process
  • Undertake improvement activity in a systematic way

Benefits include:

  • Cost reduction
  • Shorter cycle times
  • Improved customer service
  • Greater employee productivity
  • Increased profit margins