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Advanced Unified Communications Specialisation


Summary: The Cisco Advanced Unified Communications Specialisation represents the evolution of the Cisco IP Communications Specialisation. To better serve partners and customers, this entire product family--in addition to the specialisation--has transitioned to a "unified communications" approach. This approach not only describes product functions more accurately, it also represents our transition from a solutions-oriented model to a more comprehensive, systems-level model. Unified Communications now refers to the entire product family serves as part of each product name as well. 

 

The Cisco Advanced Unified Communications Specialisation recognizes partners for their knowledge and expertise in selling, designing, installing, and supporting a comprehensive Unified Communications solution.

To achieve an Advanced Unified Communications Specialisation, partners must fulfill each defined job role. Partners must allocate a dedicated individual to each role in the base specializations. Individuals used for job roles in base specialisations can also be used for optional specialisations.

Advanced Unified Communications      
Role Exam

Recommended Training

Format

Account Manager

646-391.

646-229

E-Learning

E-Learning

Systems Engineer

642-414.

646-227.

642-642

ILT, 5 days

ILT, 5 days

E-Learning

 

646-227

LCSAIPC - Cisco Lifecycle Services for Advanced IPC

E-Learning

Field Engineer

646-227

LCSAIPC - Cisco Lifecycle Services for Advanced IPC

E-Learning

Cisco Unified Contact Centre Express Specialist

642-162

CRSD - IPCC Express & IP IVR Deployment

ILT, 5 days

Cisco Unity Design Specialist

642-072

ILT, 5 days

ILT, 4 days

Cisco Unity Support Specialist

642-104

UCSE - Unified Communications for System Engineers

ILT, 4 days

Cisco Rich Media Communications Specialist

642-481.

642-432

E-Learning

ILT, 5 days

 

642-432

CVOICE - Cisco Voice Over IP

ILT, 5 days

Note: Partners can only hold a single specialisation in a given technology. For example:

  • A partner cannot hold a Express Unified Communications Specialisation and an Advanced Unified Communications Specialisation
  • If a partner achieves the Advanced Unified Communications Specialisation before their current IPC Specialisation expires, the older specialisation will be rendered invalid

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