
Cisco IP Communications Support Specialist
Summary:
The Cisco IP Communications Support Specialist certification was
designed for those whose primary responsibility is to install and
support IP Telephony multi-service network solutions. Cisco IP
Communications Support Specialists can configure and
troubleshoot complex Cisco Call Manager platforms using
multiple-call control, call admission control (CAC), and basic call
routing and dial plans. They possess a solid understanding of
traditional PSTN technology and can resolve the connectivity issues
related to legacy PBX and voice mail systems.
Prerequisites
Requirements:
Re-certification
Cisco Specialist
certifications are valid for two years. To re-certify, take and
pass the current version of the required exam(s), or pass a CCIE
written exam.