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Cisco IP Communications Support Specialist


Summary:
The Cisco IP Communications Support Specialist certification was designed for those whose primary responsibility is to install and support IP Telephony multi-service network solutions. Cisco IP Communications  Support Specialists can configure and troubleshoot complex Cisco Call Manager platforms using multiple-call control, call admission control (CAC), and basic call routing and dial plans. They possess a solid understanding of traditional PSTN technology and can resolve the connectivity issues related to legacy PBX and voice mail systems.

Prerequisites

  • Valid CCNP

Requirements:

Required Exams Recommended Training

642-444 CIPT

Cisco IP Telephony Part 1 CIPT1
642-444 CIPT
Cisco IP Telephony Part 2 CIPT2

642-432 CVOICE

Cisco Voice Over IP CVOICE
642-642 QOS  Implementing Cisco Quality of Service QOS

Re-certification
Cisco Specialist certifications are valid for two years. To re-certify, take and pass the current version of the required exam(s), or pass a CCIE written exam.


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