Cisco IP Contact Center Express Specialist
Summary:
The Cisco IP Contact Center (IPCC) Express Specialist certification
validates the comprehensive set of skills and knowledge required to
plan, design, implement, and operate the Cisco IP Contact Center
(IPCC) Express Edition.
Prerequisites
- Valid CCNA certification.
Requirements:
| Required Exams |
|
|
642-162 IPCCX
|
Unified Contact Centre Express & Unified IP IVR
Deployment
UCCXD
|
Re-certification
Cisco
IP Contact Center Express Specialist certifications are valid for
two years. To re-certify, take and pass the current version of the
exam, or pass a CCIE written exam on or after October 1, 2004.