ITIL and service management courses

More and more organisations are approaching Global Knowledge for advice on their ITIL training requirements. Effective training to raise awareness and enable delegates to put this structured methodology into practice is essential. Global Knowledge can offer a variety of training courses, workshops and seminars for organisations who are looking to adopt ITIL in the future and for individuals who are aiming to gain an ITIL Service Management certification.

Global Knowledge | Courses & Certifications | ITIL Training Course

Course Schedule

ITIL Training – Service Management Courses

Global Knowledge leads the way on ITIL training

Global Knowledge and Fox IT have announced a strategic partnership to provide the UK with the best-of-breed IT Service Management and Governance consultancy and learning solutions.

What does this mean to you and what are the benefits?

Greater course coverage in the UK
Global standardisation of training
More training locations across UK & Europe
Better quality trainers: trainers are practitioner & manager certified
Multi lingual courses
Access to onsite support services

ITIL Bundle Packages
ITIL Expert Fast Track
ITIL Version 3 Expert Bundle
ITIL Version 3 Expert2 Bundle

For more information click here: GK & Fox IT Strategic Partnership

Click here for your ITILV3 wall chart


Awareness ITIL Service Management Awareness (SMA)
ITIL Service Management in Action (SMIA)
Foundation
ITIL Service Management Essentials (SME)
ITIL Version 3 Bridging Foundation (ILFBR)
ITIL Service Management Essentials Version 3 (SMEV3)
Practitioner
ITIL Capacity Management (CAMP)
ITIL Change Management (CHMP)
ITIL Configuration Management (COMP)
ITIL Problem Management (PMP)
ITIL Release and Control (RCP)
ITIL Service Desk & Incident Management (SDIP)
ITIL Service Level Management (SLMP)
ITIL Support and Restore (SRP)
Pragmatic Project Management (PPM)
ICT Infrastructure Management (ICTIM) (ICTMP)
ITIL IT Service Continuity Management (ITSCMP)
Manager
ITIL v1/v2 Managers to ITIL v3 Diploma Bridging (ILMBR)
Business & Management Skills (BMS)
ITIL Service Management: Service Delivery (SD) - Available as a residential course
ITIL Service Management: Service Delivery Residential (SDRES)
ITIL Service Management: Service Support (SS) - Available as a residential course
ITIL Service Management: Service Support Residential (SSRES)
ITIL Service Management: Revision Day (RD)
Customer Care (CCP)
Planning to Implement Service Management (PISM)
ISO
ISO20000 for Auditors (ISA)
EXIN ISO20000 Service Quality Management Foundation (SQMF)
itSMF ISO20000 for Consultants (ISE)