ITIL Practitioner Courses

These courses builds on the general principles, covered as part of the ITIL® Foundation course (SMEV3 & SME). It provides practical guidance on the design, implementation and integration of an ITIL®-based Capacity Management process, within the context of an organisation's overall business-focussed Services Framework.

For full details of all our courses, bookings call us on 01189 123456 or email enquiries@globalknowledge.co.uk