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Last chance practitioner

These courses builds on the general principles, covered as part of the ITIL® Foundation course (SMEV3 & SME). It provides practical guidance on the design, implementation and integration of an ITIL®-based Capacity Management process, within the context of an organisation's overall business-focussed Services Framework.

  • Last chance for single practitioner, in v3 it will be clustered processes
  • Chance to obtain V2 qualification for your v2 processes while available
  • They will not get another chance to do these and Fox/GK are one of few companies providing these
  • Course material approved by co author of v2/v3
  • Easy way to bridge to v3 and will mean less days on Practitioner courses now
  • All courses delivered by real consultants who bring real examples to classroom

ITIL Capacity Management (CAMP)
ITIL Change Management (CHMP)
ITIL Configuration Management (COMP)
ITIL Problem Management (PMP)
ITIL Release and Control (RCP)
ITIL Service Desk & Incident Management (SDIP)
ITIL Service Level Management (SLMP)
ITIL Support and Restore (SRP)
Pragmatic Project Management (PPM)
ICT Infrastructure Management (ICTIM) (ICTMP)

ITIL IT Service Continuity Management (ITSCMP)

For full details of all our courses, bookings call us on 01189 123456 or email enquiries@globalknowledge.co.uk


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