Unified Communcations training
The diagram below is a visual representation of our offerings
within this area:
These training programmes incorporate a mixture of generic
vendor courses, product specific courses and our own internally
developed non vendor specific courses delivered either through our
public schedule or on an onsite basis as well as courses that we
have specifically designed for the customer. The programme can even
take the form of a blended solution to include e-learning and
remote labs where more appropriate.
Our Learning Consultant is also responsible
for briefing our trainers on the overall project so even though we
use an expert in the specific technology to deliver each component
or module it is important that when they deliver the training they
understand the design of the specific corporate infrastructure and
training programme, so that they can communicate this to the
delegates during the courses giving them the ability to understand
where they fit into the overall strategy.
A change programme of this nature requires a
level of organisation to ensure that the strategic objectives are
met and so many customers adopt methodologies such as PRINCE2 and
ITIL to support the initiative. Global Knowledge is also
accredited to deliver this type of training and understand that
this is an integral part of the whole programme. Therefore, rather
than deliver this additional training in isolation we incorporate
it into the whole programme.
For further details call us on 01189
123456 or email enquiries@globalknowledge.co.uk