Assertive Communication: An essential individual competency and team skill
- Course Code A-AC
- Duration 1 day
Course Delivery
Additional Payment Options
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GTC 7 inc. VAT
GTC, Global Knowledge Training Credit, please contact Global Knowledge for more details
Course Delivery
This course is available in the following formats:
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Company Event
Event at company
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Public Classroom
Traditional Classroom Learning
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Virtual Learning
Learning that is virtual
Request this course in a different delivery format.
Course Overview
TopCompany Events
These events can be delivered exclusively for your company at our locations or yours, specifically for your delegates and your needs. The Company Events can be tailored or standard course deliveries.
Course Schedule
TopTarget Audience
Top- Managers, supervisors, and project leaders
- Administrative assistants and office coordinators
- Anyone who would like to develop assertiveness skills
Course Objectives
TopAfter the workshop, you will be able to:
- Express what you want and assert your rights.
- Prevent misunderstandings and conflicts.
- Overcome self-defeating behaviours.
- Improve the quality of your interactions with others.
Further Information
TopThe Benefits of Assertiveness
- How to boost your self-esteem
- Ways to improve the quality of your interactions with others
- Learn to speak up and be heard
- How to prevent messy interpersonal situations and conflicts
Improving You Assertiveness Skills
- Examine your present level of assertiveness
- Identify and evaluate the benefits and liabilities of assertive, aggressive and passive behaviours
- Discover “useful tricks” and methods to improve your assertiveness
- Select the best assertiveness approach depending upon the situation
Using Your Assertiveness Skills on the Job
- Acquire practical techniques to enable you to give and receive feedback
- Appropriate responses to criticism and how to manage your emotions
- Ways to set reasonable limits on your output
- Assertive strategies for particular situations
- A-AC
- Assertive Communication: An essential individual competency and team skill
- Leadership & Business Skills
- A-AC | Assertive Communication: An essential individual competency and team skill | Training Course | Leadership & Business Skills.
- Leadership & Business Skills