December 7, 2010 – Wokingham (UK) – Global
Knowledge, worldwide leader in IT and business training, today
announced that it is participating in the newly launched Avaya
Learning Partner Program in North America, Europe, and Middle East.
Global Knowledge has a long history as a premier training provider
of enterprise communications curricula, which lays the foundation
for its expanded role as an Avaya Learning Partner for the
company’s full portfolio in it’s North American, European and
Middle East theaters.
The Avaya partnership designation authorizes Global Knowledge to
teach product-specific Avaya instructor-led courses using
Avaya-branded training materials to its worldwide customers. As a
result of this, Global Knowledge is now positioned to offer
training and certification solutions on all leading vendors in the
unified communications space.
“We are very pleased to receive the Avaya Learning Partner
designation. Avaya is recognized as a key player with Enterprise
unified communications and contact center solutions, and we look
forward to supporting Avaya as they provide state-of-the-art
enterprise communications solutions to leading businesses and
organizations around the world,” said Brian K. Branson, Global
Knowledge President and CEO. “Our students and channel partners
rely on us for high-quality, end-to-end training solutions and
we’re excited to expand our Avaya offering and broaden our unified
communications portfolio to our worldwide customers.”
“Avaya is committed to meeting the evolving needs of our channel
partners and the customers they support,” said Bryan Pickett,
general manager, Avaya Learning Organization. “We’re excited to
partner with Global Knowledge to extend the reach of our
training.”
Avaya training available from Global Knowledge includes courses
on the Avaya Aura™ core enterprise communications platform, Unified
Communications and Contact Center applications, Avaya IP Office,
Avaya Communications Server 1000, Avaya Business Communications
Manager (BCM), and Avaya Ethernet Routing Switching. Global
Knowledge students can train for Avaya certifications, including
the new Avaya Certified Implementation Specialist (ACIS), Avaya
Professional Design Specialist (APDS), and Avaya Certified
Solutions Specialist (ACSS) certifications.
Avaya courses from Global Knowledge are available in classrooms,
live over the Internet in virtual classrooms, in self-paced
e-Learning formats, or as private, on-site courses that can be
tailored to the needs of your organization. For more information
and the complete Avaya training curriculum available from Global
Knowledge, visit www.globalknowledge.co.uk/avaya
About Global Knowledge UK
Global Knowledge provides IT and best practice management
learning to companies and organisations across the UK. Its core
training is focused on Cisco, Microsoft, VMware, and best practice.
This includes ITIL Service Management and PRINCE2 which is tied
into business process improvement, project management, business
analysis and leadership development.
Flexible and tailored learning programmes incorporate
e-learning, instructor-led, mentored and collaborative learning at
training centres, on site and via the internet, enabling customers
to choose when, where and how they want to receive training
programmes and learning services. The company delivers learning
solutions to clients across the public and private sectors
including Vodafone UK, the RAF, BT OneIT, Nortel, SharePoint and
Cable & Wireless to name a few.
Founded in 1995, Global Knowledge employs more than 1300 people
worldwide. Corporate headquarters are located in Cary (USA),
Canadian headquarters are in Toronto and EMEA headquarters are in
London. The company is owned by New York-based investment firm
Welsh, Carson, Anderson and Stowe.
For more information please visit www.globalknowledge.co.uk
Contact
Katie Franklin
UK Marketing Manager
+44 (0) 118 9 123456
Katie.Franklin@globalknowledge.co.uk