Welcome to our online resource for Learning and Development

Here you find all the latest training industry news within the UK.

Issue 005

This month’s special feature is from Megan Pendlebury, Head of Service Management at itSMF UK who looks at the increasingly popular world of Agile systems development and considers whether it can join forces with IT Service Management

Two worlds colliding or collaborating?

A lifecycle approach to business considers all aspects from strategising through to day-to-day running of operations. The ITIL® V3 Lifecycle model is recognised within Service Management, but in fact this type of model has been used for many years throughout the rest of the business. Access full story.

Cisco looks at the impact of technology – past and future

A new report from Cisco uncovers the changes that technology has made to UK businesses and public services over the past 25 years, whilst also considering the impact it may have over the coming decade. The results make fascinating reading… Access full story.

New entry level certification announced by Microsoft

Microsoft has announced a new certification designed specifically for students looking to become IT professionals. The Microsoft Technology Associate (MTA) certification was unveiled earlier this month at the Microsoft Education Leaders Forum in Warsaw. Access full story.

The value of IT certification

Over the years there have been numerous debates about the value of certification in the IT industry. However, as the recession continues to impact the job market and competition increases for roles in IT, it is opportune to look at exactly what advantages certification offers to both individuals and employers. Access full story.

Poor performing L&D departments hamper economic growth

A new study has found that L&D departments are failing to deliver the skills that businesses need in order to recover from the recession. The results of the study show the majority (70%) of business leaders fear that inadequate staff skills are the greatest threat to their ability to capitalise on the recovery. And the blame for this situation is laid squarely at the door of Learning and Development, with the inability of companies’ L&D functions to adapt to strategic change high on the list. Access full story.