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New Cisco Unified Communications Project Management Training from Global Knowledge

Cary, N.C.– May 13, 2008 – Global Knowledge, the worldwide leader in IT and Business
training, today announced the launch of its new Cisco Unified Communications Project
Management training class, a five-day course where students learn to manage a Unified
Communications (UC) deployment from start to finish. The course is designed for Cisco
engineers and other technical professionals responsible for VoIP implementation, including
voice/data integration, as well as network engineers, VoIP project managers, IT managers, and
VoIP project team members. Suggested prerequisites include a basic understanding of project management processes or a familiarity with Cisco lifecycle processes.

Using best practices and processes for successful UC deployment, students will learn to manage
a real-world Cisco UC project. They will follow the formal project management training framework
of initiation, planning, execution, control, and formal closing, as defined by the Project
Management Institute (PMI), as well as the Cisco Lifecycle Approach of prepare, plan, design,
implement, operate, and optimise (PPDIOO).

Students will learn about:

  • Project management terminology and planning
  • Cisco UC terminology, components, and deployment steps
  • Creating a business case to identify and manage common UC deployment risks
  • Developing a system implementation and migration plan
  • Formal project change control processes
  • Project scheduling, budgeting, and close out

The labs consist of two case studies in which students perform project management tasks
individually and as a group, walking through detailed steps in optimizing a UC solution.
This course is available in our classrooms or as a private, on-site course that can be tailored to
the needs of your organization. Learn more about our Cisco Unified Communications Project
Management training course and access white papers, web seminars, and podcasts at

http://www.globalknowledge.com/.


Copyright © 2008 Global Knowledge Network Training Ltd. Registered in England & Wales with company no. 05462286. VAT no. GB8785513.
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