“We needed to change our way of working and establish a level of control. Training had become ad hoc with everyone doing their own thing, and we needed to save on spending. This is where Global Knowledge’s managed services offering came into its own. They always went beyond its remit to source the very best training and services from all over the country. By creating a level of discipline and control, Global Knowledge set up a consistent and high quality learning development programme for all employees. As a leading partner of choice, it also took on the time-consuming activities that come with a multinational enterprise, such as selecting training partners, managing external suppliers and invoicing. The company also provided a variety of courses with the support and guidance that would ensure Kcom benefited even more from a training perspective. It’s very important to Kcom that each of our employees learn and develop in a way that suits them best. With Global Knowledge we’re confident that people are being given the opportunity to take control of their own learning in a cost-effective and timely way, and which benefits the company overall.”
Julia Snow, group development consultant at Kcom
“Global Knowledge does an excellent job of managing our learning services. They have been able to develop a fully functional and effective booking and administration process. They provide full technical support and resolve any issues quickly and smoothly. They have an ability to understand our business and build solutions that continue to improve our operations."
"Global Knowledge managed all aspects of our training programme. The professionalism with which the programme was delivered was second to none. We couldn't have done it without them!”