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Managed training services

iConnect – reduce the time and resources spent on training management and administration

iConnect is a simple and powerful online booking system that is designed to make your learning administration and management both cost effective and trouble-free. Whether you’re booking a single delegate on a public scheduled course or inviting a number of people to a bespoke learning programme, this fully automated online tool saves you time and resource.

It couldn’t be easier

  • Online booking
  • Course self-selection by delegates or training administrator
  • Approval and sign off
  • Automated sending of joining instructions and reminders
  • Invoicing and reports

“We needed to change our way of working and establish a level of control. Training had become ad hoc with everyone doing their own thing, and we needed to save on spending.
This is where Global Knowledge’s managed services offering came into its own. They always went beyond its remit to source the very best training and services from all over the country. By creating a level of discipline and control, Global Knowledge set up a consistent and high quality learning development programme for all employees. As a leading partner of choice, it also took on the time-consuming activities that come with a multinational enterprise, such as selecting training partners, managing external suppliers and invoicing. The company also provided a variety of courses with the support and guidance that would ensure Kcom benefited even more from a training perspective.

It’s very important to Kcom that each of our employees learn and develop in a way that suits them best. With Global Knowledge we’re confident that people are being given the opportunity to take control of their own learning in a cost-effective and timely way, and which benefits the company overall.”
Julia Snow, group development consultant at Kcom