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Swallowfield CFRS receives Queen's Award for Voluntary Service

Wokingham (UK) - 22nd June, 2017 - Gary Clark, EMEA Financial Controller at Global Knowledge is the Co-ordinator of the Swallowfield Community Responders, a group of volunteers who are trained and dispatched by the South Central Ambulance NHS Foundation Trust to attend 999 medical emergencies in their local area, often arriving before the ambulance to give potentially life saving treatment.

The Queen's Award for Voluntary Services is the highest award given to local volunteer groups across the UK to recognise outstanding work in their communities. The awards were created in 2002 to celebrate the Queen's Golden Jubilee and winners are announced each year on 2nd June - the anniversary of the Queen's Coronation. This is the second South Central Ambulance Service NHS Foundation Trust CFR group in Berkshire to have been honoured in this way, following Maidenhead & Windsor CFRs receiving the same award in 2016.

"I am absolutely thrilled that the group have been recognised by Her Majesty The Queen and very proud as the scheme co-ordinator." Gary Clark continued "It's a tremendous achievement for all of us and the team really does deserve this award as they work very hard in their own time, to support the local community we serve."

In 2016, Swallowfield CFRs were sent to 367 emergencies on behalf of SCAS, arriving first on scene before our ambulance crews 85% of the time. The volunteers provided 3,538 hours of voluntary cover in the local community and the incidents they were sent to included:

  • 13 cardiac arrests
  • 26 unconscious patients
  • 72 people with breathing difficulties
  • 47 patients with chest pains

As well as a vast array of other injuries, illnesses and ailments.

Over the last five years, Gary has driven the group to have been able to install 11 publicly accessible defibrillators in prominent local community locations in Swallowfield, Riseley, Farley Hill and the surrounding areas, along with donating three defibrillators to local schools and have been directly responsible for the implementation of another 10 units. The group also organises many emergency first aid training sessions for local villages and can regularly be seen at community fetes, fairs, shows and events giving people practical advice and training on what to do in an emergency.

Gary Clark concluded "The Queens Award is the icing on the cake for us following a year of recognition. We were shortlisted in the national Heart Safe Awards in October 2016; Barry Davis, one of our CFR volunteers, was shortlisted as Volunteer of the Year in the SCAS Ambies Awards in November 2016 and I was shortlisted in the Markel and Small Charities Coalition Britain's Best Volunteer Award 2016."

Paul Renucci, EMEA President at Global Knowledge said "This is a tremendous recognition for the efforts of Gary and the wider CFRS team. They do an incredible amount for their local community, making a life-saving difference over the years to hundreds of people and all in their spare time. Global Knowledge are proud to support Gary so he has the flexibility to be on call when he is needed."

Swallowfield Responders - July

(L-to-R: Gary Clark, Steve Alder, Barry Davis, Sean Harrison and Jim Frewin. Swallowfield Community First Responders.)

For more information, please access this short video.


About Swallowfield CFRS

South Central Ambulance Service NHS Foundation Trust (or SCAS for short) is part of the National Health Service (NHS). Established on the 1 July 2006 following the merger of four ambulance trusts in the counties of Berkshire, Buckinghamshire, Hampshire and Oxfordshire. This area covers approximately 3,554 sq miles with a residential population of over four million (please see map). On 1 March 2012, it became a foundation trust. Emergency operation centres handle around 500,000 emergency and urgent calls each year.

SCAS is currently appealing for more volunteers to join the Swallowfield group, and is particularly interested to anyone who would be able to offer a few hours voluntary cover during weekdays. Volunteers would need to be able to offer a minimum of 20 hours cover in their local community per month. The exact time is completely flexible for each individual volunteer according to the existing work, family and other commitments volunteers have and does not need to be planned rigidly in advance. Volunteers can 'book on' and 'book off' if, for example, their plans change unexpectedly.

To find out more about the role of a CFR:

Call 0800 587 0207

About Global Knowledge

Global Knowledge provides IT and business skills learning to both public and private sector companies and organisations across the UK. Its core training is focused on Cisco, IBM, Symantec, Brocade, Juniper, Microsoft, VMware, Citrix, Avaya and best practice. This includes ITIL® and PRINCE2® which is tied into business process improvement, project management, business analysis and leadership development.
Flexible and tailored learning programmes incorporate classroom, learning on-demand, virtual delivery, mentored and blended learning at training centres, on-site and online, enabling customers to choose when, where and how they want to receive training programmes and learning services.

Founded in 1995, Global Knowledge employs more than 1,300 people worldwide and is head-quartered in Cary, United States. EMEA headquarters are in Wokingham (United Kingdom).

Learn more at


Katie Franklin, Head of Marketing
Global Knowledge UK
0118 912 3456