In this section

Share this page

Unified Communications Training Courses

Unified Communications is Unified Communications is the integration of real-time, enterprise, communication services such as instant messaging, presence information, voice (including IP telephony), mobility features, audio, web & video conferencing, the integration of real-time, enterprise, communication services such as instant messaging, presence information, voice (including IP telephony), mobility features, audio, web & video conferencing.

Collapse all results

Key

  • Public Classroom
  • Company Event
  • Virtual Learning
  • Class Connect HD
  • Elearning (Self-paced)

Avaya

Unified Communication

Voice
Avaya Aura Session Manager and System Manager Implementation, Administration, and Support (9U01003K)

Unified Communications Applications

Voice
Avaya Session Border Controller Implementation and Maintenance (5U00090K)
Voice
IP Office Technical Basic Implementation Workshop (10S00005K)
IP Office Technical Basic Implementation Workshop (10S00005K)
CM/CM Messaging-Embedded Implementation (4U00030K)
Session/System Manager Implementation (4U00040K)
Avaya Aura® Call Center Elite Implementation and Maintenance (5C00091I)
Avaya Aura® Session and System Support (5U00050K)
Avaya Aura® Communication Manager Administration (5U00051K)
Avaya Aura® Communication Manager and Communication Manager Messaging Support (5U00060K)
Avaya® Communication Server (CS) 1000 7.5 System Administration and Management (6351C)
Avaya Aura® Session Manager for System Administrators (9U00160K)
CS 1000 Upgrade and Avaya Aura® Integration Bootcamp (9U00166I)
Avaya Aura® Communication Manager Fundamentals (ATI01672V)
CS1K Rls 7.5 - Support Specialist Bootcamp (CS1KSSBC75)
Avaya Custom Course (GKAVAYA)

Cisco

Cybersecurity Product Specific Training

Voice
Implementing Cisco Unified Communications Security (UCSEC)

Cybersecurity Skills Development

Voice
Implementing Cisco Unified Communications Security (UCSEC)
Voice
Administering Cisco Unified Contact Center Enterprise Part 1 (AUCCE1)
Midmarket Acceleration - BE6000 Bootcamp (BE6000)
Implementing Cisco Collaboration Applications (CAPPS)
Cisco 360 Learning Program for CCIE Collaboration Advanced Workshop (CIEC)
Cisco Unified Customer Voice Portal Implementation (CVPI)
Deploying Cisco Unified Contact Center Enterprise (DUCCE)
Deploying Cisco Unified Intelligence Center (DUIC)
Implementing Cisco Quality of Service (QOS)
Midmarket Acceleration - Competitively Selling BE6000 (SCBE6K)
Administrating Cisco Unified Communications Manager and Cisco Unity Connection (UC10ADM)
CUCM 10.x New Features (UC10NEW)
Upgrading to CUCM 10.x (UC10UP)
Fast Track : Administering and Deploying Cisco Unified Contact Center Enterprise (UCCEFT)
Deploying Cisco Unified Contact Center Express (UCCXD)
Implementing Cisco Unified E-Mail and Web Interaction Manager Enterprise (UEIME)

Global Knowledge

Voice
Telecom Architectures and Information Technologies (GK3765)

Handset Training

Voice
End User Handset Training & Floor Walking (HANDSET)

Microsoft

Lync Server
Core Solutions of Microsoft Lync Server 2013 (M20336)
Enterprise Voice and Online Services with Microsoft Lync Server 2013 (M20337)
Lync 2013 Depth Support Engineer Course (M55070)
Skype for Business
Core Solutions of Microsoft Skype for Business 2015 (M20334)