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PeopleCert - Web proctored ITIL® exams

ITIL logo people cert

Take your ITIL® exam online 24/7 365 days a year, wherever you are!

Benefits of taking your ITIL exam online:

  • It’s convenient; you choose where and when to take your exam, at home, your office, anywhere you have internet access, so no travel costs
  • It’s hassle free; you book your exam in 2 simple steps
  • It’s secure; you take your exam in a secure environment, with the help of a live invigilator
  • It’s quick; you get instant provisional results
  • It’s simple; 2 days after your exam you can view, print and download your e-certificate while your employer, potential employer or recruitment agency can verify your certificate’s validity online

How to book:

Step 1: Create your profile and book your exam

  • Visit to create a new profile if this is your first exam with PEOPLECERT or log-in and enter the voucher code provided to you by Global Knowledge.
  • Book your desired time slot, using the online exam scheduler. You have the choice to take your exam within 4 hours.
  • You will then receive a confirmation e-mail, with step by step instructions.

Step 2: Check your system compatibility anytime prior to the exam

  • For your convenience and to ensure that your exam experience will be quick and simple, you can check that your system is PEOPLECERT compatible at any time

Step 3: Let the exams begin

  • On the day of the exam follow the instructions given to you in the confirmation e-mail and click on the link provided.
  • You will then be directed to a secure environment where your live invigilator will be waiting to talk you through the overall exam process.
  • You will need to have your Photo ID ready

Step 4: Take your exam

  • Once you are done, your preliminary results will appear on the screen. If you haven’t uploaded your exam prerequisites in Step 1, you can do so now.


The price of this solution is £25 + your normal exam voucher.

For more information on ITIL Exams please contact us on 0118 912 1929.