Tivoli's Process Automation Engine 7.5 Fundamentals
- Course Code TR711G
- Duration 4 days
Course Delivery
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Course Delivery
This course is available in the following formats:
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Company Event
Event at company
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Public Classroom
Traditional Classroom Learning
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Course Overview
TopThis course covers elements of Tivoli's process automation engine 7.5 that are common to all products based on the engine. It is the prerequisite for more advanced training on IBM's Service Mangement products.
The course is technical and hands-on in nature. In addition to abstract concepts and use, technical details of the applications and data structures used by IBM Service Management applications are discussed.
Course Schedule
TopTarget Audience
TopThis intermediate course is for implementers, deployment and project teams, system administrators, database administrators, and consultants who are new to Tivoli's process automation engine and will be using IBM Service Management products.
Course Objectives
TopCourse Content
TopTivoli Process Automation Engine overview
- Lesson 1: Overview
- Lesson 2: The IBM Service Management products
- Lesson 3: Basic navigation
- Lesson 4: Start Centers
Components and architecture
- Lesson 1: Architecture and engine components
- Lesson 2: Engine Administrative Workstation directory structure
- Lesson 3: System properties
Foundation Data
- Lesson 1: Engine financial configuration
- Lesson 2: Sites, locations, and systems
- Lesson 3: Classifications
Security
- Lesson 1: System security configuration
- Lesson 2: Groups and system privileges
- Lesson 3: People, users, labor, and crafts
- Lesson 4: Conditional security
Database Architecture
- Lesson 1: Database configuration
- Lesson 2: E-Signature and E-Audit
Work Management
- Lesson 1: Introduction to work management
- Lesson 2: Work orders and job plans
- Lesson 3: Activities, tasks, and automated flow control
Application Customization
- Lesson 1: Managing domains
- Lesson 2: Application Designer
- Lesson 3: Migration Manager
Automation
- Lesson 1: Cron tasks
- Lesson 2: Email, communication templates, and the bulletin board
- Lesson 3: Escalations and actions
- Lesson 4: Scripting interfaces
Workflow
- Lesson 1: Introduction to workflow
- Lesson 2: Workflow administration
- Lesson 3: Workflow design
Reporting
- Lesson 1: Data analysis overview
- Lesson 2: QBEs, KPIs, and predefined reports
- Lesson 3: Adhoc Reports using QBRs
- Lesson 4: Report administration
Integration
- Lesson 1: Integration framework overview
- Lesson 2: Integration framework examples
Troubleshooting
- Lesson 1: Logging and appenders
- Lesson 2: Troubleshooting
Course Prerequisites
TopThere are no prerequisites for this course.
- PE_TR711G
- Tivoli's Process Automation Engine 7.5 Fundamentals
- Operating Systems
- PE_TR711G | Tivoli's Process Automation Engine 7.5 Fundamentals | Training Course | IBM.
- IBM